- Monitor SIEM, SOAR, and UEBA platforms on a 24×7 basis for security events and alerts.
- Perform initial triage, validate security incidents, and classify alerts based on SOPs.
- Monitor log collection, platform health, automation workflows, and data ingestion status.
- Create and update incident tickets, maintain investigation records, and prepare operational reports.
- Escalate confirmed security incidents, failed automation workflows, and anomalous user activities to the L2 team.
- Coordinate with IT and security teams during incident response and service restoration.
- Verify the successful execution of automated playbooks and security workflows.
- Adhere to SOC processes, SLAs, escalation matrix, and documentation standards.
Skills Required
- 1 to 2 years of experience
Black Box Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Black Box and has not been reviewed or approved by Black Box.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical and prescription drug coverage plus dental and vision plan options. Life and disability protections are also included, along with EAP and emergency travel assistance.
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Leave & Time Off Breadth — Time-off offerings are described as broad, including paid time off, company holidays, floating holidays, and multiple leave types such as jury duty and bereavement leave. Paid time off and benefits are also characterized as “good” in at least one recent account.
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Retirement Support — Retirement and tax-advantaged savings options include a 401(k), FSAs, and an HSA with company contributions. A company match is also cited in one instance, suggesting some employer support for retirement saving.
Black Box Insights
What We Do
Black Box is a global digital infrastructure integrator delivering network and system integration services and solutions, support services, and technology products to businesses in the United States, Europe, India, Asia Pacific, the Middle East, and Latin America and has around 4,000 professionals globally. Black Box has strong service offerings in network integration, digital connectivity infrastructure, data center build-out, modern workplace, and cybersecurity for businesses across various industries including financial services, technology, healthcare, retail, public services like airports; manufacturing, and other sectors.
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