L&D Technical Writer

Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all.

We are proud to have been named the National Apartment Association's 2023 Top Employer in the Supplier Category. 

Benefits that drive themselves

• Competitive Salary of $70K-$78K
• Full Time, Monday-Friday, 8 am - 5 pm. 
• Paid Holidays Off and No Weekends!
• We offer full benefits such as medical, dental, vision, life insurance, disability, 401K, 104 hours of paid time off accruals, complimentary gym access, meal prep services, and much more!
• Employee discount program.
• Long-Term Career Opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 28 Branches across the Country.
• Named Top 100 Companies in Tampa Bay 2019, 2020, 2021, 2022, 2023, 2024 and 2025!

Overview

The L&D Technical Writer designs and writes instructional materials to teach or train internal employees. This position requires a flexible, humble mindset, and strong analytical skills.  

What you will need

• 2 or more years of experience in Organizational Development, Learning and Development, or a similar field preferred.
• Experience with advanced learning models.
• Experience with technical writing for internal employees.

How you will make an Impact

• Works closely with the Instructional Design Team, Chadwell Supply trainers, Subject Matter Experts (SMEs) and the Director of Learning and Development to create concise, informative training materials for Chadwell Supply employees.
• Collaborates with cross-functional teams to establish clarity of process and procedures.
• Conducts thorough needs analysis to identify performance gaps and determine training needs.
• Must follow an organized and clearly articulated process for needs analysis.
• Contributes creative, resourceful solutions to performance gaps.
• Demonstrates adaptability and openness to diverse perspectives when collaborating with cross-functional teams and subject matter experts.
• Utilizes Instructional Design models to communicate with team and develop training resources
• Creates job aids, training guides, and eLearning module storyboards.
• Designs assessments, quizzes, and knowledge checks.
• Consistently develop clear, easy-to-follow, engaging course content, written at a 6th to 8th grade reading level (ensuring accessibility for broad audiences).
• Applies adult learning principles within content creation.
• Utilizes the Tell-Show-Do model, drawing on relevant examples in content creation.