Position summary
The KYC Transaction Monitoring Analyst is responsible for performing risk-based investigations on Transaction Monitoring alerts and cases, identifying activity that could be indicative of money laundering, terrorist financing and tax evasion, following ING’s Global Standard TM Investigation Process and Procedures.
In this role you will:
Analyse customer and transaction information to assess whether alerted activity is or is not normal in the context of what is known about the customer and who they are transacting with, conducting additional background research as appropriate.
Within the ING procedural framework, use your own judgement based on your knowledge and experience to make risk-based decisions as to what is or is not normal and therefore whether to refer the alert or case for further investigation and reporting to authorities.
Document your investigations thoroughly and according to ING standards, by recording the details of the alert, the data you have considered, the basis of your conclusion and any evidence you have gathered that supports your conclusion.
Maintain your primary focus on the quality and effectiveness of investigation, whilst also ensuring that your work is completed in a timely fashion.
Major responsibility areas
100%
Transaction / Customer Activity Monitoring (CAM)
Analyse customer and transaction information to assess whether alerted activity is or is not normal in the context of what is known about the customer and who they are transacting with, conducting additional background research as appropriate.
Within the ING procedural framework, use your own judgement based on your knowledge and experience to make risk-based decisions as to what is or is not normal and therefore whether to refer the alert or case for further investigation and reporting to authorities.
Document your investigations thoroughly and according to ING standards, by recording the details of the alert, the data you have considered, the basis of your conclusion and any evidence you have gathered that supports your conclusion.
Maintain your primary focus on the quality and effectiveness of investigation, whilst also ensuring that your work is completed in a timely fashion.
Productivity levels in line with agreed standards
Quality analysis of customer transaction alerts in line with ING best practice and regulatory standards
Accurate and complete documentation of investigations and analysis
Actively contributes to continuous improvement
Positive feedback from internal stakeholders
Major challenges
Develop strong understanding of ING process and procedures.
Have strong knowledge of how to identify, analyse and understand money laundering, terrorist financing and tax evasion “red flags” and typologies.
Have good understanding of regulations and industry leading practices in conducting TM investigations.
Consult and collaborate with colleagues to develop your own investigations and to help others with theirs, adopting and sharing best practice, techniques and knowledge over time, with a focus on driving continuous improvement in both your own investigations and that of the broader team.
Strive to learn and help your colleagues to learn continuously, taking and giving feedback constructively, participating actively in team continuous learning and development initiatives and training.
Decision making / delegating authority
Decisions Expected
Through customer activity analysis recommend appropriate action or recommendation in accordance with level of the customer
Strong judgement required to either dismiss or refer an alert to second line of defense (Compliance) for further investigation
Mandatory policies and procedures that must be adhered to in all roles include:
Human Resource Policies and Procedures
Workplace Health and Safety Policy and Programs - to ensure employees health and safety and the health and safety of others in the workplace.
Other ING Policies and Procedures
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What We Do
ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers
