Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visit www.citco.com
About the Team & Business Line:
The Client Lifecycle Management (“CLM”) team is part of the Citco Group of companies (“Citco”) and is responsible for the onboarding and ongoing due diligence of Citco Banking and Fund Administration clients in accordance with anti-money laundering (“AML”) and know your customer (KYC) regulations. The main objective of the CLM team is to protect Citco and the Financial Industry for being used for money laundering and terrorist financing purposes. Within the CLM team we drive the performance of employees through programs, team interventions, coaching and training, continuously assess the needs of the organization, design best practice in-house training programs and manage the development and delivery lifecycle through to supporting transfer of learning and evaluation.
ResponsibilitiesThe KYC Specialist is in charge of the processing of the customers’ documents at onboarding and its continuous maintenance during the customers’ life cycle. This role entails execution of day-to-day operations and controls within the given timeframe.
Validate, verify, analyze and process KYC documentation
Validate and process Tax forms and Questionnaires
Maintain the electronic client records in line with the KYC documentation and Tax forms
Will ingest and index the documents
Initiate specific workflows within the designated application upon receipt of requests
Perform above tasks accurately within the given time frame/ deadline
Perform at the end-of-day self-control on own-data input for accuracy and completeness
Professionally respond to emails and telephone requests of internal stakeholders
Perform tasks which conform to policies, procedures and guidelines
Will timely report and escalate to the appropriate line manager
Bachelor degree in Legal or Business Administration
An understanding of the foundations of Know Your Customer (KYC), AML/CFT and CDD which is preferred
Must have an understanding of fiduciary services, alternative asset servicing and other financial services which is also preferred
Proficient in Microsoft office 2016 or higher, such as Outlook, Word and Excel
Have strong proficiency in interpersonal and communication skills including verbal and written English
Excellent problem solving skills coupled with analytical skills to ask the right questions and extract the right information
Have good planning and time management skills (multitasking on daily basis)
Has high level of attention to detail and accuracy
Pro-active in raising potential improvements on the processes performed
Our Benefits
Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
Skills Required
- Bachelor's degree in Legal or Business Administration
- Understanding of KYC, AML/CFT, and CDD foundations
- Understanding of fiduciary services, alternative asset servicing, and other financial services
- Proficiency in Microsoft Office 2016 or higher, including Outlook, Word, and Excel
- Strong verbal and written English communication skills
- Excellent problem-solving and analytical skills
- Planning, time management, and multitasking skills
- High attention to detail and accuracy
- Proactive approach to identifying process improvements
What We Do
Our heritage, since founding a civil law notary practice in the 1940s to establishing the Curacao International Trust Company in the 1960s, is built on challenging paradigms and delivering exceptional service within the financial and professional services industry. Today, we continue to pioneer award-winning services and technology solutions that meet ever changing markets. A commitment to investing in people, and proprietary technologies, has resulted in our reputation as the industry’s preeminent service provider, reassuring clients that their critical administration functions are in safe hands. Our thought leadership and ability to quickly navigate complex change means our clients can depend on us as trusted advisors to make informed decisions in response to market conditions. Our Divisions Citco Fund Services & Investor Relations CFS is the global leader in services for the alternative investment industry. With over 2,000 funds under administration and net assets exceeding $840 billion, we provide full service fund administration, fund accounting, net asset value calculations, investor relations, and more. Governance Services Leveraging our extensive global office network Citco Governance Services provides customised solutions, including corporate and global subsidiary governance, secretarial services, financial accounting and reporting, tax and audit liaison, and market entry services. Banking, Depositary & Custody Services Citco Banks operate in strategic financial centres and provide Institutional and Fund of Funds clients access to the funds universe through multiple communication and online real-time global funds platforms. Citco Technology Management Through our eight global development centres, Citco Technology Management provides secure infrastructures and develops award-winning technology products that underpin our commitment to service excellence.
