KYC Operations Quality Control Reviewer

Job Description
Join our KYC Operations Team as a Quality Control Reviewer! Ensure compliance, drive improvements, and build strong relationships.
As a Quality Control Reviewer in KYC Operations Team you will be responsible for performing end to end quality reviews of KYC profiles to ensure compliance with corporate and local regulatory standards for new clients, incremental new business, periodic reviews and remediation of existing relationships. You will be familiar with working in fast paced and flexible Operational & Analytical Environment and you will be able to evaluate complex and lengthy KYC/AML documents in order to ensure full adherence to regulation requirements. Effective communication skills are a key part of this role as you will be required to build and maintain strong working relationships in a changeable environment.
Job responsibilities

• Performs end to end quality review of KYC profiles for accuracy, completeness and validity, ensuring that the KYC records adhere to stringent JP Morgan standards for KYC and global regulatory requirements
• Manages personal workload and priority items, and ensures timely escalation of key risks/issues to management
• Keeps informed of and applies any changes to processes, procedures and regulatory change
• Provides responses on areas identified by Audit and Regulator reviews in line with requirements stipulated by the Controls Team
• Partners with management to ensure KPI's are in line with business requirements, monitors metrics reporting, highlights concerns, proposes resolution, tracks progress and supports management with additional tasks such as prioritisation, escalations, workflow management, team oversight, recruitment and group initiatives
• Develops strong partnerships with key stakeholders, proactively builds and maintains relationships across the firm
• Identifies and executes process improvements and provides Subject Matter Expert support on key process and technology initiatives

Required qualifications, capabilities, and skills

• Relevant experience in the Financial Industry in KYC/AML
• Strong verbal and written communication skills with ability to influence others and build successful relationships
• Excellent analytical and research skills, detail oriented, ability to deep-dive and investigate issues to reach a successful resolution to applicable parties end to encompass and analyse large sets of data
• Strong time management skills, self-directing and capable of dealing with high pressure, time sensitive tasks
• Quality-focused work ethic with a strong controls mind-set
• Able to demonstrate flexibility and operate in a changeable environment

Preferred qualifications, capabilities, and skills

• Prior experience as Quality Control Reviewer
• KYC/AML/Compliance/Audit/Regulation/Risk & Controls knowledge
• Excellent attention to detail
• Working knowledge of risk factors that may impact specific products and industries

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.