KYC Onboarding Analyst

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Austin, TX
Hybrid
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Join our dynamic Wise Platform team as an Onboarding Analyst, where you will onboard and manage compliance operations for enterprise businesses and banks partnering with Wise. This position offers the unique opportunity to influence Wise’s mission and establish partnerships that facilitate instant, borderless money for more people.

Your mission

Wise Platform helps financial institutions and large enterprises leverage Wise’s infrastructure to offer their customers world class payments products through their own platforms. Wise Platform is a start-up within a scale up.  We’re a cross functional team across sales, account management, product, engineering, compliance, analytics and many other functions. We’re based across the world – from London to Singapore, Austin and beyond. 

Your primary mission will be to onboard banks and enterprise partners, assessing their compliance policies, producing comprehensive compliance memos to determine partner risk and hand-holding partners through their KYC journey.

 

Job Responsibilities

  • Policy and Procedure Review:

    • Conduct thorough and detailed due diligence on our banks and enterprise business partners to assess their compliance with regulatory requirements, internal policies, and industry standards.
    • Review partners’ documentation, including Know Your Customer (KYC) information, legal agreements, and other relevant materials to ensure accuracy and completeness.
    • Document your findings in compliance memos that summarize potential risks.
    • Assist in the development and improvement of the compliance onboarding process to enhance efficiency and effectiveness.
  • Onboarding New Partners:

    • Manage the onboarding process for banks and online platforms, ensuring seamless integration with Wise Platform.
    • Keep abreast of regulatory developments and industry best practices to ensure that the onboarding process aligns with the latest compliance standards.
    • Develop and maintain strong relationships with partners to facilitate smooth onboarding and address any compliance-related queries or concerns.
  • Risk Assessment and Control Recommendations:

    • Evaluate and recommend appropriate monitoring controls based on the inherent risks identified during the onboarding process.
    • Apply broad industry, operational risk, and regulatory knowledge to drive onboarding excellence
  • Cross team collaboration:

    • Collaborate with internal stakeholders, such as Legal, Risk Management, and Business Development, to obtain necessary information and approvals for client onboarding.
    • Act as a SME to senior stakeholders and/or other team members related to Enterprise Due Diligence processes and compliance requirements 

 

 

Requirements

  • Excellent verbal and written English skills (additional language skills are a plus) with the ability to clearly articulate your thoughts.
  • A minimum of two (2) years of financial services industry regulatory compliance experience, preferably at a bank, trading, payments, or fintech institution
  • Skilled in investigation and business notation, specializing in evaluating risk assessments and compliance documentation, able to make decisions based on these
  • Proven experience onboarding large enterprises to financial platforms, effectively managing complex organisational structures and processes
  • Strong capabilities in documenting business processes and compliance measures with clarity and precision
  • Understanding of risk-based approaches and assessments as well as control design and implementation in Risk and Compliance

 

 

#LI-KE1

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

What the Team is Saying

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The Company
8,000 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money.

With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies.

In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

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Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Not Specified
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