Knowledge Manager

Posted Yesterday
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Tampa, FL, USA
In-Office
102K-213K Annually
Expert/Leader
Aerospace • Information Technology • Professional Services • Defense
The Role
Leads knowledge management strategy and business process development by administering SharePoint and related platforms, managing information architecture and content lifecycles, maintaining Active Directory and distribution lists, training users, promoting knowledge sharing, and using feedback and analytics to improve systems. The role also supports classified data operations, centralized repositories, analytic production, and strategic technical guidance in secure government facilities.
Summary Generated by Built In
Company Description

Founded in 1989 and headquartered in Reston, Virginia, SOSi is a private defense and government solutions business specializing in advanced technology systems and mission support. Its capabilities include data science, software development, network engineering, intelligence, surveillance, and reconnaissance (ISR), and logistics.

Job Description

**This position is contingent upon award of contract** 

SOSi is seeking a Knowledge Manager. The Knowledge Manager leads business process development by designing, implementing, and optimizing knowledge management systems that enhance data operations. They support the creation, testing, migration, documentation, maintenance, and daily operation of customer record-keeping and data management. Knowledge Managers develop and execute a comprehensive KM strategy, coordinate resources (tools and data), and manage hardware and software requirements.

Essential Job Duties

  • Manage and maintain email distribution lists.
  • Manage Active Directory.
  • Design, implement, and administer the organization's knowledge management platforms (e.g., SharePoint sites, wikis, intranets, databases).
  • Develop and manage the information architecture and taxonomy (i.e., the structure and tagging system) to ensure content is organized logically and easily searchable.
  • Oversee the content lifecycle by ensuring information is reviewed, updated for accuracy and relevance, and properly archived or deleted when obsolete.
  • Train and onboard employees on how to use knowledge management tools and adhere to established processes.
  • Act as a champion for a knowledge-sharing culture, advocating for the benefits and encouraging participation across all departments.
  • Analyze user feedback and platform analytics to identify pain points, improve the user experience, and guide future KM developments.

Qualifications

Minimum Requirements

  • Active TS/SCI security clearance (Willing to submit for CI Poly).
  • 12+ years of experience in knowledge management with specific experience using Microsoft tools (SharePoint, Outlook, etc.) in the last 5 years.
  • Bachelor’s degree in information management, business, or a related field.
  • Demonstrated ability to define problems, supervise studies and lead surveys.
  • Demonstrated analytic leadership and expertise in executing analytic production methodologies.
  • Demonstrated extensive ability to provide strategic advice and technical guidance to policymakers.
  • Ability to design and maintain a centralized repository of information.
  • Skilled at identifying and codifying best practices and lessons learned and implementing solutions.

Additional Information

Work Environment

  • Full-time, onsite.
  • Work is performed in secure government and contractor facilities and requires strict handling of classified and sensitive information.
  • Travel to government, partner, and operational locations may be required.

Working at SOSi

All interested individuals will receive consideration and will not be discriminated against for any reason.

Skills Required

  • Active TS/SCI security clearance; willingness to submit for a CI polygraph
  • 12+ years of knowledge management experience
  • Experience using Microsoft tools, including SharePoint and Outlook, within the last five years
  • Bachelor's degree in information management, business, or a related field
  • Ability to define problems, supervise studies, and lead surveys
  • Analytic leadership and expertise executing analytic production methodologies
  • Ability to provide strategic advice and technical guidance to policymakers
  • Ability to design and maintain a centralized information repository
  • Skill identifying and codifying best practices and lessons learned and implementing solutions

SOSi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SOSi and has not been reviewed or approved by SOSi.

  • Healthcare Strength — Health coverage is considered a relative strength, with international plan options and substantial employer contribution that support OCONUS and travel-heavy work. Company materials also highlight a comprehensive medical offering alongside wellness support.
  • Retirement Support — A 401(k) program is available, with indications of employer matching though specifics are not publicly detailed. This suggests foundational retirement support for eligible employees.
  • Career-Linked Recognition & Rewards — Compensation is often characterized as competitive for cleared, hard‑to‑hire, and certain overseas or mission‑critical roles. Pay levels appear closely tied to contract demands, clearance, and location.

SOSi Insights

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The Company
HQ: Reston, VA
2,460 Employees
Year Founded: 1989

What We Do

SOSi is a technology and services integrator focused on the aerospace, defense, and government services industry, described as one of the largest private, founder-owned companies in its sector.

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