Sun King

Knowledge Associate

Reposted Yesterday

Be an Early Applicant

Hiring Remotely in Mozambique

Remote

Mid level

Greentech • Energy • Solar • Renewable Energy

The Role

The Knowledge Associate oversees learning and development operations, ensuring quality training delivery, managing the LMS, conducting audits, and maintaining resources.

Summary Generated by Built In

Location: Nampula, Mozambique
About the role:
The Knowledge Associate manages the organization’s learning and development operations through effective knowledge management, learning system administration, and training quality assurance. This role ensures that training delivered across country regions meets the organization’s standards. Through virtual audits and content management, the role upholds quality, accuracy, and uniformity in all training materials and delivery methods. The Knowledge Associate upholds classroom training quality standards, managing LMS operations, maintaining and updating of our digital Library.

What you would be expected to do;

Conduct virtual audits on training videos submitted by regional mentors.
Process learners activation and deactivation requests on our LMS platform.
Maintain accurate, up-to-date records and coordinate with relevant teams to ensure timely execution of all LMS requests.
Manage and resolve user reported issues related to the Litmos learning platform.
Conduct and report on training effectiveness surveys twice per month, in alignment with country-level activities.
Update our Digital Learning Library monthly with all new training materials deployed.

You might be a strong candidate if you have:

Bachelor’s degree in Education, Business, Organizational Development, or related field. Equivalent media/communication higher degree can also be considered.
Proven Expertise of administrative management of learning management system.
3+ years of experience in training, learning & development, or knowledge management (regional/multicountry experience an advantage).
Experience with digital tools, CRM systems, and e-learning platforms.
Bilingual skills in Portuguese and English.

What Sun King offers:

Professional growth in a dynamic, rapidly expanding, high-social-impact industry.
An open-minded, partnership culture made up of talented colleagues who are passionate by the need of innovation towards profound impact on people and the planet.
A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
Structured, tailored learning and development programs that help you become a better mentor, manager, and professional through the Sun Center for Leadership.

We place great importance on sustaining a diverse, inclusive work environment.

We believe that innovation and learning comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining a broad workplace requires conscious effort and is a continuous journey, not an end-state.
Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.

About
Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection.Sun King has built a new kind of energy utility: distributed, green, customer-centric, and affordable. We bring clean, reliable, decentralized energy directly into people’s lives — from solar kits that provide first-time energy access to multi-kilowatt systems that serve both off-grid users and grid-connected customers powering larger homes, schools, hospitals, farms, offices, and light manufacturing.Already, 25 million homes and businesses rely on Sun King for electricity supply and the appliances and services it enables: lighting, televisions, fans, refrigeration, and smartphones. Sun King combines energy generation, energy-efficient appliances, installation, and financing into one seamless offering. Think of it as a distributed utility, designed for wherever energy is needed and designed to scale with its users as incomes and energy needs grow.Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ (PAYG) purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.14 a day via mobile money or cash.Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright.Sun King collects payments digitally through mobile money systems and its 35,000 field agents — over 1 million payments each day. To date, Sun King has extended more than $1.4 billion in PAYG loans to customers.Sun King began by powering homes and businesses with solar systems delivered through PAYG financing. Now, we’re using the same model to make smartphones and clean cooking equipment affordable: helping households connect to the digital economy and transition from wood-based fuels to modern, sustainable alternatives.Sun King employs 3,500 full-time staff in 14 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families. Sun King is committed to gender diversity in the workplace. Women represent 42% of Sun King’s workforce.