Job Description:
A Full-Time Key Holder helps drive the business through leadership and is actively involved in ensuring a differentiated customer experience. Key Holders should be assertive, analytical and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a business leader and improve store results. The Key Holder leads a team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do.
职位描述
作为值班主管，您将通过领导力推动业务发展，并积极参与打造差异化的顾客体验。值班主管作为数百万美元业务的领导者，应具备果断、分析和值得信赖的特质。他们通过实践学习成长为业务领导者，并提升店铺业绩。值班主管带领团队确保门店日常运营顺利（包括开店和闭店），同时始终以顾客为核心，贯彻服务至上的理念。
What You’ll Do
- Training and Development
- Customer Experience
- Communication
- Store Presentation and Sales Floor Supervision
- Asset Protection
- Policies and Procedures Adherence
工作职责
- 培训与发展
- 顾客体验
- 沟通协调
- 店铺陈列与销售区域督导
- 资产保护与损耗控制
- 政策与流程执行
What it Takes
- At Least One Year of Customer Service Experience
- Work Ethic
- Assertiveness
- Applied Learning
- Attention to Detail
- Analytical Skills
- Adaptability / Flexibility
- Multi-Tasking
- Stress Tolerance
任职要求
- 至少一年顾客服务经验
- 良好的职业道德
- 果断性
- 实践学习能力
- 注重细节
- 分析能力
- 适应性与灵活性
- 多任务处理能力
- 抗压能力
Our Benefits & Perks
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- 13th month bonus
- Monthly Sale Incentive Bonus Program
- Six social insurance and one housing fund
- Generous paid time off
- Paid Volunteer Day per Year, allowing you to give back to your community
- Merchandise Discount in all brands
- Leadership Training and Development
- Opportunities for Career Advancement, promoting from within
福利待遇
作为Abercrombie & Fitch Co.（A&F Co.）的一员，您将有机会参与多种福利计划，这些计划旨在适应您和您的生活方式。A&F致力于提供简单、有竞争力且全面的福利，以符合我们公司的文化和价值观，但最重要的是——符合您的需求！我们还提供具有竞争力的激励措施，以表彰团队成员对推动全球业务发展的贡献：
- 13薪
- 月度销售激励奖金计划
- 六险一金
- 丰厚的带薪休假
- 每年一天带薪志愿者日，让您回馈社区
- 全品牌商品折扣
- 领导力培训与发展
- 内部晋升机会
Company Description
Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Learn more about A&F Co. by visiting our corporate website here.
See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.
Skills Required
- At least one year of customer service experience
- Work ethic
- Assertiveness
- Applied learning
- Attention to detail
- Analytical skills
- Adaptability / flexibility
- Multi-tasking
- Stress tolerance
What We Do
Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life. The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.com, www.abercrombiekids.com, www.hollisterco.com, www.gillyhicks.com and www.socialtourist.com. Working at A&F Co. We strive to create inclusive, welcoming, omni-channel experiences for our global customers. Every day, our associates show up and empower one another to stay curious and push boundaries. We hold our work and our ideas to the highest caliber, and ourselves to the highest character. We coach, mentor, care, and bring our best selves every day, because we are in this together. Whether you lead yourself, a team, or the company, everyone has a voice at A&F Co.
