KF CF - Business Analyst Senior Supervisor

Posted 11 Days Ago
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DKI Jakarta, IDN
In-Office
Mid level
Logistics • Pharmaceutical
The Role
Lead a team of Business Analysts, manage strategic business analysis, oversee project management, and ensure alignment between technical teams and stakeholders.
Summary Generated by Built In

Founded in 1966, Kalbe Farma (Kalbe) is the largest publicly-listed pharmaceutical company in Southeast Asia. As of end 2023, Kalbe’s extensive healthcare ecosystem encompasses a network of 47 companies, including subsidiaries, joint ventures, and associates, all driven by a dedicated workforce of 16,795 employees.
Guided by a vision to become the country’s best global healthcare company, Kalbe offers a comprehensive healthcare solution through its four key business divisions: prescription pharmaceuticals, consumer health, nutrition, and distribution & logistics. Within these divisions, Kalbe manages a diverse portfolio reinforced by a robust distribution network that serves over one million outlets across Indonesia’s vast archipelago.
On the international stage, Kalbe has established a strong presence in ASEAN countries, as well as regions spanning East and South Asia, the Middle East, and Africa. Kalbe’s business ventures are supported by best in- class research and development capabilities, developed through strategic alliances with many international partners. The Company is deeply involved in cutting-edge areas such as drug delivery systems, cancer treatment, stem cell research, and biotechnology.

Job Description

JOB DESCRIPTION:
  • Team Leadership & Supervision

    • Direct supervision of the Business Analyst/Project Officer, including workload distribution, performance evaluations, and professional development.

    • Act as the final reviewer and "editor-in-chief" for all deliverables produced by the Officer (e.g., project logs, process maps, and requirement documents).

    • Coach the team on best practices in requirements gathering, data visualization, and stakeholder management.

  • Strategic Business Analysis

    • Lead the discovery phase for high-priority projects, identifying root causes of business friction and proposing scalable solutions.

    • Design and implement "To-Be" processes that improve organizational efficiency and ROI.

    • Ensure the integrity of data used for business cases and project reporting, translating complex datasets into actionable executive insights.

  • End-to-End Project Management

    • Define project charters, success metrics, and resource plans for cross-departmental initiatives.

    • Identify potential project "red flags" (budget, timeline, or technical) and lead the mitigation efforts before they impact the business.

    • Overseeing the creation of training programs and managing User Acceptance Testing (UAT).

  • Stakeholder & Vendor Management

    • Serve as the primary bridge between technical teams (IT/Dev) and business units.

    • Manage expectations of senior stakeholders, providing transparent reporting and handling conflicting priorities with diplomacy.

REQUIREMENTS:
  • Education: Bachelor’s Degree (S1) Information Systems, Data Science, or Business Administration.

  • Professional Experience: 3+ years of progressive experience in business analytics or project management, with at least 1–2 years in a lead capacity where they were responsible for reviewing the work of junior staff.

  • Technical Skills

    • Project Management Frameworks: Deep understanding of the DLM (Digital Lifecycle Management) and the ability to pivot between Agile (Scrum/Kanban) and Waterfall depending on the project.

    • Documentation: Advanced skills in writing Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).

    • Process Modeling: Advanced-level proficiency in Business Process Management and using relevant tools.

    • Data Visualization & Quality: High proficiency in Tableau, Power BI, or Looker.

  • Soft Skills

    • Critical Thinking

    • Synthesizing Complexity

    • Attention to Detail

    • Instructional Leadership

    • Conflict Resolution & Diplomacy

Company:

KF PT. Kalbe Farma Tbk.

Skills Required

  • Bachelor's Degree in Information Systems, Data Science, or Business Administration
  • 3+ years of experience in business analytics or project management
  • 1-2 years in a lead capacity reviewing junior staff's work
  • Deep understanding of Project Management Frameworks (DLM, Agile, Waterfall)
  • Advanced skills in writing BRD and FRD
  • Advanced proficiency in Business Process Management
  • High proficiency in Tableau, Power BI, or Looker
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The Company
HQ: Jakarta, Jakarta
12,406 Employees

What We Do

Established in 1966, PT Kalbe Farma Tbk. (“the Company” or “Kalbe”) has gone a long way from its humble beginnings as a garage-operated pharmaceutical business in North Jakarta. It has expanded by strategic acquisitions of pharmaceutical companies, building a leading brand positioning and reaching to international markets to transform itself into an integrated consumer health and nutrition enterprise to promote its mission to improve health for a better life. Kalbe expands its business interests and transformed itself to become a provider of an integrated healthcare solution through its 4 business divisions: the Prescription Pharmaceutical Division, Consumer Health Division, Nutritionals Division and Distribution and Logistics Division. These business divisions manage an extensive portfolio of prescription pharmaceuticals and OTC drugs, energy drink and nutrition products, as well as a robust distribution arm serving over one million outlets across Indonesia’s vast archipelago. In the international market, the Company has established its footprint in ASEAN countries, Nigeria, and South Africa, positioning Kalbe as a national pharmaceutical company with a competitive edge in the export market. Kalbe Farma has established a robust research and development activities in leading edge generic drug formulation and continuous development of innovative consumer and nutritional products. Through strategic alliances with international partners, Kalbe have also started to support several successful research and development venture working on cancer drugs, stem cells and biotechnology research. With 17,000 employees, Kalbe Farma is the largest healthcare provider in Indonesia, with unrivaled marketing, branding, distribution, financial strength and research and development expertise. Kalbe Farma is also the largest publicly-listed pharmaceutical company in Southeast Asia, commanding a market capitalization of Rp71.0 trillion and sales turnover Rp21.0 trillion by end of 2018.

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