Key Customers Solutions Architect

Reposted 3 Hours Ago
2 Locations
Remote
215K-275K
Senior level
Artificial Intelligence • Information Technology • Consulting
The Role
The Key Customers Solutions Architect supports GPU Cloud service customers by optimizing AI solutions, managing GPU workloads, and enhancing customer relationships through technical guidance.
Summary Generated by Built In

Why work at Nebius
Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.

Where we work
Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 800 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team.

The role

Nebius seeks a Key Customers Solutions Architect to support key and strategic Nebius GPU Cloud services customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.

You’re welcome to work remotely from the United States or Canada.

Your responsibilities will include: 

  • Serve as the primary technical point of contact, troubleshooting and resolving complex AI/ML.
  • Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
  • Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
  • Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
  • Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.

We expect you to have:

  • Experience: 5 - 10 + years in roles like Cloud Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
  • Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
  • Experience with Kubernetes and Python programming.
  • Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
  • Customer-centric approach with a proven ability to build trust and foster long-term relationships.
  • Strong ability to explain technical concepts to technical and non-technical audiences.

It will be an added bonus if you have:

  • Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow).
  • Experience with deep learning frameworks (e.g., PyTorch, TensorFlow).
  • Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers.
  • Strong project management skills, with the ability to prioritize tasks and deliver on deadlines.
  • Proven experience mentoring technical teams and driving team growth.
  • Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration.

Key Employee Benefits:

  • Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
  • 401(k) Plan: Up to 4% company match with immediate vesting.
  • Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
  • Remote Work Reimbursement: Up to $85/month for mobile and internet.
  • Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage.

Compensation

We offer competitive salaries, ranging from 215k - 275k OTE (On-Target Earnings) and equity based on your experience, skills, and location.

Join Nebius Today!

What we offer 

  • Competitive salary and comprehensive benefits package.
  • Opportunities for professional growth within Nebius.
  • Flexible working arrangements.
  • A dynamic and collaborative work environment that values initiative and innovation.

We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!

Top Skills

Ansible
Cuda
Kubernetes
Opencl
Python
Terraform
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
473 Employees

What We Do

Cloud platform specifically designed to train AI models

Similar Jobs

Coinbase Logo Coinbase

Security Engineer

Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Remote
Canada
218K-218K Annually

Udemy Logo Udemy

Senior Manager, Platform Services

Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Easy Apply
Remote or Hybrid
Canada
184K-230K Annually

Braze Logo Braze

Technical Product Manager

Marketing Tech • Mobile • Software
Easy Apply
Remote or Hybrid
Ontario, ON, CAN

Level Access Logo Level Access

Email Marketing Manager

Social Impact • Software
Easy Apply
Remote
Canada

Similar Companies Hiring

Amplify Platform Thumbnail
Fintech • Financial Services • Consulting • Cloud • Business Intelligence • Big Data Analytics
Scottsdale, AZ
62 Employees
Credal.ai Thumbnail
Software • Security • Productivity • Machine Learning • Artificial Intelligence
Brooklyn, NY
Standard Template Labs Thumbnail
Software • Information Technology • Artificial Intelligence
New York, NY
10 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account