JSM Solution Sales Executive, Canada

Posted Yesterday
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Hiring Remotely in Canada
Remote
133K-173K Annually
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Atlassian provides tools to help every team unleash their full potential.
The Role
Leads enterprise sales for Jira Service Management across Canadian named accounts and territories. Develops territory strategies, drives ITSM and service transformation adoption, manages executive relationships, partners with channel organizations and internal teams, communicates business value and ROI, and supports strategic customer engagements. Requires strong ITSM expertise, enterprise software field sales experience, cross-functional collaboration, and a record of exceeding sales targets.
Summary Generated by Built In
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 300,000 paying customers, hundreds of sales and implementation partners, and millions of users around the globe. Our culture is open, welcoming, collaborative, and passionately focused on our customers' success.
Our Strategic Solution Sales team builds and implements an effective sales strategy. They drive the adoption of select products and services to our largest customers. At the same time, we want the Solutions Sales Executive to be a champion for our customers, providing feedback to our product and engineering teams and helping us optimise our customer experience. They will lead a territory comprised of named accounts and a geographic region, frequently working arm-in-arm with our own Strategic Account Managers, Solution Engineers, Channel Partners, Product and Marketing organisation.
There is simply not a more exciting and impactful strategic selling opportunity anywhere. Is this the opportunity for you?
In this role, you'll get to:
  • Define and implement a clear vision for your territory and plan/communicate regularly on funnel/account/territory status, resource requirements, challenges, and successes.
  • Work in a team environment with other parts of the Atlassian organisation (channel managers, SEs, inside sales, marketing, services, support, product management, and finance/legal) to ensure prospects are fully educated on the benefits of ITSM, Atlassian's unparalleled technology offering, as well as what it takes to guarantee ultimate success in their service transformations.
  • Partner, partner, partner - outstanding accomplishments are the result of great teamwork, and success at the enterprise level "takes a community". Work closely and openly with Atlassian partner management as well as directly with our partners who range from the world's largest IT service providers to other sales and service firms of all shapes and sizes.
  • Regularly leverage leading tools and technology - Salesforce, the G-Suite, Slack, Zoom, etc - to work effectively both virtually/remotely and on-site with your customers.
  • "Be the change you seek" and demonstrate unselfish leadership while helping Atlassian to continuously improve our ability to better serve our marketplace.
  • And never, ever &@%# the customer.

On your first day, we'll expect you to have:
  • Proven track record of over-plan sales achievement.
  • 7+ years of experience in enterprise sales, particularly in field sales for software companies, focusing on IT Service Management, Workflow and Automation, Digital Transformation, agile PPM, or other enterprise solutions.
  • Proven expertise in ITSM sales is crucial for this role.
  • A history of working effectively in multi-channel, multi-product firms where internal/external bridge-building and partnering is an essential qualities.
  • Excellent business insight! Understanding of how to position and sell value, calculate return on investment, and strategic selling.
  • Mastered executive communication, but also feel comfortable working with technology evaluation and procurement teams.
  • • While highly proficient and confident, you remain coachable and strive to be the very best. Your ego is fully in-check.

In Canada, for this role, our current base pay range for new hires is:
Canada: CA$132,659 - CA$173,193
Qualifications
Compensation
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .

Skills Required

  • Proven track record of exceeding sales plans
  • 7+ years of enterprise sales experience
  • Field sales experience with software companies
  • Experience selling IT Service Management, workflow and automation, digital transformation, agile PPM, or other enterprise solutions
  • Proven expertise in IT Service Management sales
  • Experience working effectively in multi-channel, multi-product organizations
  • Ability to build relationships and partnerships across internal and external organizations
  • Business insight, including value positioning, ROI calculation, and strategic selling
  • Executive communication skills
  • Ability to work with technology evaluation and procurement teams
  • Coachability and commitment to continuous improvement

What the Team is Saying

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Atlassian Compensation & Benefits Highlights

  • Parental & Family Support — Parental leave spans 26 weeks for birthing parents and 20 weeks for non-birthing parents, alongside inclusive family-formation benefits such as fertility treatment, adoption, and surrogacy. Additional supports include menopause resources and caregiving-related programs.
  • Retirement Support — Retirement programs include a U.S. 401(k) company match with immediate vesting and multiple contribution options. These are complemented by other financial wellbeing tools like HSAs/FSAs.
  • Healthcare Strength — Medical coverage is paired with mental-health resources, disability and life insurance, and options such as HSA/FSA. Descriptions also point to solid plan choices with access to counseling, coaching, and 24/7 support.

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The Company
HQ: San Francisco, CA
11,000 Employees
Year Founded: 2012

What We Do

Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.

Why Work With Us

At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.

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Employees work remotely.

Atlassians have flexibility in where they work to support their family, personal goals, and other priorities. Our approach to distributed work allows us to tap into talent beyond our office locations, and to reimagine how work gets done.

Typical time on-site: None
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