Staples is business to business. You’re what binds us together.
Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.
What you’ll be doing:
- Work directly with assigned KAEs, Vertical KAEs & AVPs to identify, cultivate and pursue both programmatic and transactional opportunities.
- Assist in growth of new and existing customers through opportunities and account planning.
- Drive compliance, program maintenance, and category penetration through proactive account planning. Utilize insights tools to drive strategy.
- Utilize reporting and analytics to identify the best targets to approach with the Key Account selling partner.
- Provide pre-sales support to account team and external customers which could include capabilities presentation, pricing, quote, product specs, implementation support.
- Complete bid and formal RFP submissions.
- Provide product comparison and suggest alternatives based on Customer needs.
- Act as the secondary seller to the KAE with a concentration on breakroom opportunities.
- Develop selling skills of qualifying, strategizing, sales call tactics, closing, and maintaining service levels.
What you bring to the table:
- Proven self-starter with energy and motivation to uncover, develop and close sales with ability to work independently with minimal supervision
- Ability to sell company values and services, in addition to program features and benefits via phone and digitally
- Demonstrate strong time management skills
- Demonstrate strong verbal and written communication skills
- Demonstrate strong interpersonal skills to be able to interact across the different departments including Customers
- Context-switching expert: the ability to balance multiple concurrent responsibilities of varying priorities and to shift focus from one to another with minimal loss of productivity or work quality.
- Problem Solving Skills with a Customer-Centric mindset
What’s needed- Basic Qualifications:
- 4+ years Sales or Sales Support work experience
- 2+ years Breakroom & Coffee Services and/or Janitorial Supply Industry Experience
What’s needed- Preferred Qualifications:
- Bachelor’s Degree
- Proficient in MS Office (Excel, Word, PowerPoint)
- Knowledge of Salesforce.com (desired)
- Project Management skills (desired)
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
About UsStaples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Skills Required
- 4+ years of sales or sales support work experience
- 2+ years of breakroom and coffee services and/or janitorial supply industry experience
- Bachelor's degree
- Proficiency in Microsoft Office, including Excel, Word, and PowerPoint
- Knowledge of Salesforce.com
- Project management skills
Staples Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
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Leave & Time Off Breadth — Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
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Inclusive Benefits Coverage — Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.
Staples Insights
What We Do
For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.
