Key Account Specialist - Lab

To develop and manage the Life Science and General Lab business across the Western and Southern Regions by developing key accounts, generating new business opportunities, achieving assigned sales targets and increasing market coverage. For government, public, research and private accounts, with particular focus on Life Science, stem cells, genetics, research laboratories, biobanking, blood banks, laboratory equipment, consumables and related solutions.

• Achieve the assigned annual, quarterly and monthly sales targets for the Western and Southern Regions.
  
• Develop and manage government, public, private, university, research, stem-cell, genetics, biobank, blood-bank and General Lab accounts.
  
• Generate new sales opportunities and develop new accounts across the assigned territory.
  
•  Develop existing customers through cross-selling and expansion of the complete General Lab and Life Science portfolio.
  
• Conduct structured market segmentation by region, customer, application, product category and business potential.
  
• Collect, consolidate and maintain accurate market information including customer databases, installed base, competitors, potential projects, consumption and upcoming requirements.
  
• Build account plans for strategic customers and identify key decision-makers, end users, procurement contacts and other stakeholders.
  
• Maintain regular customer visits according to an approved weekly and monthly territory plan.
  
• Develop opportunities from initial customer requirement through technical discussion, quotation, negotiation, purchase order, delivery and invoicing.
  
• Maintain accurate and updated CRM records for customer visits, opportunities, quotations, expected orders and sales forecasts.
  
• Manage NUPCO and government account opportunities and understand the purchasing and PO workflow of major government customers.
  
• Identify upcoming tenders, projects, budgets and direct-purchase opportunities and escalate them internally within the required timelines.
  
• Follow quotations and opportunities systematically and maintain clear next actions and expected closing dates.
  
• Coordinate with technical, logistics, regulatory, supply-chain and finance teams to ensure proper execution of customer requirements and orders.
  
• Coordinate with suppliers and product specialists when technical or application support is required.
  
• Develop sufficient technical and application knowledge across the assigned product portfolio through continuous self-learning and supplier training.
  
• Monitor competitor activities, products, pricing, installed base and market developments and regularly report relevant information to management.
  
• Submit required sales, market, pipeline and forecast reports accurately and within agreed deadlines. 
  
• Take ownership of the assigned territory and proactively identify business opportunities rather than relying only on incoming customer requests or existing tenders.
  

• Bachelor’s degree in medical laboratory sciences, Biotechnology, Molecular Biology, Genetics, Biomedical Sciences, Biology, Microbiology, Biochemistry, Pharmacy or another relevant Life Science discipline.
  
• Minimum 3 years of relevant field-sales experience in Life Science, research laboratories, laboratory equipment, medical devices or laboratory consumables.
  
•  4–7 years of relevant experience is preferred.
  
• Previous sales responsibility for government and public-sector accounts is required.
  
• NUPCO experience is required.
  
• Previous Saudi Arabia market experience is strongly preferred.
  
• Experience covering the Western Region and/or Southern Region is strongly preferred.
  
• Proven history of achieving assigned sales targets.
  
• Experience selling capital equipment together with recurring consumables is preferred.
  
• Experience with research, stem cells, genetics, biobanking, blood banks or related Life Science applications is strongly preferred.
  

Key behaviors for success:

• Ownership and accountability.
  
• Customer and results focus.
  
• Strong follow-up and commercial awareness.
  
• Self-motivation and continuous learning.
  
• Teamwork and proactive problem-solving.
  
• Discipline and commitment to deadlines.
  
• Adaptability and ability to work under pressure.
  
• Professional conduct and transparent reporting.
  
• Willingness to travel and maintain regular field presence.
  

Key performance indicators:

• Achieve assigned monthly, quarterly, and annual sales and gross-profit targets.
  
• Maintain a qualified sales pipeline sufficient to achieve targets.
  
• Develop new accounts and business opportunities within the assigned territory.
  
• Maintain effective territory segmentation and customer coverage.
  
• Ensure accurate and timely CRM updates, sales forecasts, and opportunity follow-ups.
  
• Meet all quotation, tender, reporting, and customer deadlines.
  
• Develop NUPCO, government, and public-sector opportunities.
  
• Drive sales across multiple General Lab and Life Science product categories.
  

• Flexible working hours and a healthy work environment.
  
• Opportunities for personal growth and skill development.
  
• Competitive sales incentive plans.