Key Account Manager

Posted 14 Hours Ago
Be an Early Applicant
Melbourne, Victoria, AUS
In-Office
Mid level
Fintech • Software • Financial Services
The Role
Manage and grow a defined portfolio of Tier 2 franchise and retail accounts across Victoria. Deliver face-to-face account management, training and tailored solutions, identify upsell opportunities, execute sales and marketing strategies, and collaborate cross-functionally to drive revenue, profitability and campaign ROI.
Summary Generated by Built In

We Dream. We Design. We Deliver.

Join hummgroup, one of Australasia’s most successful and enduring non-bank financial services institutions. We specialise in fast, easy finance with a market-leading range of business asset finance, credit cards and point of sale payment plan solutions designed around the core needs of today’s businesses and retail consumers. Come join our team and be a part of our next chapter of innovation and growth.

What's so exciting about this role?

Join a high-impact team where you’ll own and grow a defined portfolio of Tier 2 accounts across Victoria, through account management and business development. With full lifecycle ownership, you’ll be responsible for driving revenue, profitability and compliance, supported by a cross-functional team that enables strong, relationship-led results.

What Does An Average Day Look Like?

No day is average at humm but here’s an idea of what you can expect to do in this role:

  • Build and grow relationships with franchise and retail partners to expand market share
  • Deliver exceptional face-to-face account management, including support, training and tailored solutions
  • Identify and drive additional revenue opportunities within existing accounts
  • Execute sales and marketing strategies aligned to growth objectives
  • Collaborate with partners and internal teams to deliver campaigns and initiatives on time and maximise ROI

Who will thrive in this role?

This role will suit a results-oriented professional who excels in nurturing and growing existing business relationships.

We’re also looking for someone who brings:

  • Proven B2B or B2B2C face-to-face account management experience (franchise/retail highly regarded)
  • Highly autonomous and thrives in a fast-paced environment
  • Strong commercial mindset with a track record of driving growth within accounts
  • Excellent relationship building, stakeholder engagement and communication skills
  • Numerically strong, detail-oriented and confident using CRM/Microsoft tools

Working at hummgroup

We embrace flexible working arrangements, ensuring a genuine work-life balance and a fun, vibrant inclusive culture that embraces diverse perspectives and values the unique contributions of each of our team through our behaviours Curious - Adaptable - Tenacious – Accountable - Respectful. 

We invite candidates of all gender expressions, ethnicities, ages, and other culturally diverse groups to apply.  We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and welcoming and supportive environment where all our people can thrive.

If this sounds like the opportunity, you have been looking for then apply today!

Skills Required

  • Proven B2B or B2B2C face-to-face account management experience (franchise/retail highly regarded)
  • Highly autonomous and able to thrive in a fast-paced environment
  • Strong commercial mindset with track record of driving growth within accounts
  • Excellent relationship building, stakeholder engagement and communication skills
  • Numerically strong, detail-oriented and confident using CRM/Microsoft tools
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The Company
HQ: Sydney, New South Wales
502 Employees
Year Founded: 1991

What We Do

hummgroup specialises in financing bigger ticket purchases with a range of credit card and fixed term instalment products that are designed for consumers and SMEs. We currently operate in Australia, New Zealand, Ireland, Canada and the UK.

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