Key Account Manager

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visit www.solenis.com or follow us on social media.

THE OPPORTUNITY:

We are currently seeking an experienced, professional Key Account Manager with strong sales experience and a passion for building partnerships with regional and national customers and distribution partners. Our ideal candidate will be an energetic individual who can effectively communicate Diversey’s products and programs with key stakeholders at all levels of the customers organization, from C-Suite to store level personnel.  This role requires previous experience in commercial cleaning applications, retail operations, food safety and data analytics.  If you are able and ready to promote and expand our reach through sustainable growth and satisfied customers, we are ready to meet you. Ideal candidates will reside in the Chicago area.

WHAT YOU'LL DO:

• Develop and maintain relationships with existing accounts through personal visits and follow-up on a regular basis, with an eye toward account retention and growth. 
•  Secure account penetration and loyalty, by adding overall value to customer accounts; improving current programs, and introducing new innovations and reporting. 
• Drive engagement with customers at all levels to ensure needs are met, apprise customers of mutual performance, new products, programs and market trends through periodic and formal Business Reviews.
• Develop and qualify leads within respective geography to drive additional sales opportunities through cold-calling, partner-selling, lead-generation campaigns, and social selling techniques.
• Present and create multi-product solution opportunities through presentations, training, and demonstrations.
• Provide customer training and support as needed across the customer's entire enterprise.
• Accurately complete administrative duties; budgeting, forecasting and expenses.

WHAT YOU'LL BRING:

• Bachelor's degree preferred
• Minimum of 2-5 years of B2B sales experience
• Proven negotiation, relationship management, communication and presentation skills
• Strategic thinking, financial acumen, negotiation, conflict resolution and strong analytical skills.
• CRM experience (Salesforce preferred), Microsoft Office suite.
• Ability to travel, including some overnights - must have a valid driver's license and acceptable Motor Vehicle Record
• Ability to lift up to 50lbs.

WHAT WE OFFER:

• Comprehensive benefits package including medical, dental and vision coverage
• 401(k)
• Paid time off
• Learning and development opportunities
• Robust company culture
• Company vehicle

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GENERAL SCOPE

Manages an assigned account, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. A Sales Service Professional’s sole focus is to maintain revenue, price capture and to improve gross profit. A Sales Service Professional may work on attaining new business where appropriate, but that is not their primary assignment or job responsibility.

KNOWLEDGE

Normally top-level jobs requiring considerable knowledge of the job.  Complete acquaintance with and understanding of the general aspects and technical phases of the job and their practical applications to problems and situations ordinarily encountered.

JOB COMPLEXITY

Independently performs non-routine and moderately complex assignments.  Researches assignments, processes, and analyzes data and may develop recommendations.  Competently uses computers and other systems to access, maintain, and manipulate data. May provide leadership, direction to lower level employees.  In technical or production positions, may determine methods, operations, sequences; develops and/or modifies products and equipment to requirements. 

IMPACT

Impact may affect work of others and potentially, if not caught, at section level.  Contributes to and supports the completion of major organization activity. Erroneous work would have negative impact.

We understand that candidates will not meet every single desired qualification.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at [email protected]