Key Account Manager

Reposted 3 Hours Ago
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Lima, PER
Hybrid
Senior level
Financial Services
The Role
The Key Account Manager leads operations and strategic development for key commercial partners, ensuring effective account management and sales optimization while guiding a team to meet KPIs.
Summary Generated by Built In
About PayJoy
 
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
 
This role

The Key Account Manager is responsible for overseeing the day-to-day operations, management, and strategic development of most important commercial partners across the country;  including engaging and welcoming all levels  of our partners’ organization structure, effective account management, overseeing of marketing efforts, optimizing sales, and maintaining the overall functionality of kiosks

Key responsabilities

  • Develop, manage and implement effective strategic plans and goals to develop new and existing strategic key accounts.

  • Build solid and long-lasting trusted relationships with key partners and stakeholders.

  • Prepare and maintain accurate forecasts for all key strategic accounts and meet target requirements, tracking key performance indicators (KPIs).

  • Develop, manage and implement go to market strategies for each key strategic account, identifying customer pain points and implementing improvement plans in commercial management.

  • Lead and mentor a team of professionals to achieve individual goals, meet KPIs, and enhance their skills and performance;

  • Collaborate effectively with internal teams, influence cross-functional projects, and take a leadership role in driving integrated business initiatives.

  • Analyze market information to identify and leverage strategic partnership opportunities that align with the company’s goals.

Qualifications

  • Bachelor's degree in business, marketing, or a related field or equivalent work experience.

  • 5+ years of experience in growing key accounts and meeting revenue targets, especially focusing on top accounts.

  • Demonstrated previous experience in leading and managing an effective sales team, fostering a high-performance culture, and driving team engagement.

  • Expertise in business and marketing strategies,  with an exceptional understanding of the local markets trends and industry knowledge.

  • Excellent communication and negotiation abilities.

  • High proficiency in analyzing data to inform decision-making processes, identify trends, and drive strategic initiative.

  • Understanding of market trends and basic industry knowledge

  • Customer-centric approach with a track record of building and maintaining strong client relationships.

  • Exceptional ability to handle pressure from internal and external stakeholders while maintaining a positive and solution-oriented attitude.

Benefits

    100% Company-funded health insurance for employee and immediate family Company-funded employee life and disability insurance
    Paid vacation days, unlimited sick leave
    $2,000 USD annual Co-working Travel perk
    $2,000 USD annual Professional Development perk
    Phone finance, headphone benefit, home office equipment allowance and wellness perks
    Catered lunches 

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
 
PayJoy Principles
 
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening

Skills Required

  • Bachelor's degree in business, marketing, or a related field or equivalent work experience
  • 5+ years of experience in growing key accounts and meeting revenue targets
  • Demonstrated previous experience in leading and managing an effective sales team
  • Expertise in business and marketing strategies
  • Excellent communication and negotiation abilities
  • High proficiency in analyzing data to inform decision-making processes

PayJoy Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PayJoy and has not been reviewed or approved by PayJoy.

  • Fair & Transparent Compensation Pay is considered market‑aligned for senior U.S. technical roles, and public salary bands help candidates benchmark and align expectations. Feedback suggests this transparency supports confidence that offers are competitive for role and location.
  • Healthcare Strength Company‑paid basic medical, dental, vision, life, and disability coverage is emphasized as a standout element versus many startups. Feedback suggests this reduces out‑of‑pocket burden and strengthens the core benefits foundation.
  • Parental & Family Support Paid parental leave and flexible hours are highlighted alongside dedicated time off. Feedback suggests these family‑oriented policies enhance the perceived completeness of the package.

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The Company
HQ: San Francisco, CA
617 Employees
Year Founded: 2015

What We Do

PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being. Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.

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