At KONE, we are a diverse team of more than 60,000 people committed to improving and making safer and more sustainable travel for millions of people in cities every day. We seek innovation in everything we do, paving the way for a better future for the planet and those who inhabit it.
Here, you are welcome just as you are. We celebrate your courage and recognise your impact. With strong roots dating back more than a century, our exciting journey continues.
Join us and let's build the future of cities together!
As a Key Account Manager, you will play a strategic role in building strong, long-term partnerships with our most important national customers. You will become the SPOC (single point of contact) for your strategic customers.
What You’ll Do
Develop and execute Account Plans and budgets with key clients, focusing on value-based selling.
Manage commercial risks and ensure compliance with KONE business guidelines.
Handle customer complaints with professionalism, ensuring timely resolution.
Oversee national agreements and manage a portfolio of strategic contracts.
Collaborate with Area Leaders to define account strategies and mobilize internal teams toward shared goals.
What We’re Looking For
Bachelor’s or Master’s degree
Spanish mother tongue, fluent in English
Excellent Influencing skills
A customer-focused mindset and a passion for achieving results
Strong proficiency in MS Office and CRM tools
At KONE, we strive to be a great place to work. We are proud to offer countless national and international experiences and opportunities that will help you achieve your professional and personal goals. Working at KONE will allow you to have a healthy and balanced life between your personal and professional life.
We protect and promote an inclusive work culture, which is a fundamental pillar for retaining and acquiring talent.
Similarly, we are a company that adheres to the United Nations Global Compact and is committed to equal employment opportunities without discrimination on the basis of race, colour, sex, age, origin, religion, gender, marital status or disability.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://careers.kone.com/en/
Skills Required
- Bachelor's or Master's degree
- Spanish mother tongue, fluent in English
- Excellent Influencing skills
- Customer-focused mindset
- Strong proficiency in MS Office and CRM tools
What We Do
At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings. Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.
