Key Account Manager

Posted 11 Hours Ago
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Madrid, Comunidad de Madrid
In-Office
Junior
Healthtech • Telehealth
The Role
As a Key Account Manager, you will develop strategic customer partnerships and coordinate cross-functional teams to drive growth and improve customer experiences in healthcare.
Summary Generated by Built In
Job TitleKey Account Manager

Job Description

At Philips, we believe there’s always a way to make life better. Through meaningful innovation, we help clinicians make confident decisions and deliver better care to more people.

As a Key Account Manager, you will play a key role in developing and strengthening strategic customer partnerships while ensuring excellence in commercial execution. Working closely with cross-functional teams, you will drive sustainable growth, elevate the customer experience, and contribute to strong business performance across the Imagine Guided Therapy and Precision Diagnosis portfolio.

Your role

  • Strategic Account Partnership – Build long-term customer relationships, align account plans with portfolio strategy, and drive value creation.

  • Cross-Functional Coordination – Orchestrate Sales, Marketing, Service, Supply Chain, and Finance teams to deliver a unified customer experience.

  • Commercial Process Leadership – Manage forecasting, pipeline reviews, performance reporting, and margin realization with strong governance.

  • Operational Excellence – Apply Lean/continuous improvement to simplify processes, enhance visibility, and improve execution quality.

  • Market & Segment Support – Execute trade promotions, distribution expansion, and funnel hygiene across Personal Health and Health Systems.

  • Insights & Risk Management – Provide data-driven recommendations, monitor sales/margin outcomes, and manage operational risks (credit, supply, delivery).

You’re the right fit if

  • Bachelor’s or Master’s degree in Business Administration, Marketing, Sales, or a related field.

  • Minimum 2 years of experience with a Bachelor’s degree in areas such as Account Management, Client Relationship Management, Partner Sales Operations, Sales Operations, Business Development, or similar roles.

  • Demonstrated track record of achieving sales targets in the medical devices or healthcare market is preferred.

  • Strong analytical capabilities and operational management skills.

  • Experience with forecasting, pipeline management, and performance reporting.

  • Knowledge of Lean or continuous improvement methodologies.

  • Excellent stakeholder management, communication, and problem-solving skills.

  • Customer-centric mindset with strong relationship-building abilities.

  • Fluent Spanish and strong English proficiency.


How we work together

We believe that we are better together than apart. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This role is a field role.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

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Top Skills

Forecasting
Lean
Performance Reporting
Sales Operations
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The Company
Alpharetta, GA
80,000 Employees
Year Founded: 1891

What We Do

Do the work of your life to help the lives of others.

As a leading health technology company, it is our purpose to improve people’s health and well-being through meaningful innovation. Our goal is to improve 2.5 billion lives per year by 2030. ​

We also strive to be the best place to work for people who share our passion, by promoting personal development, inclusion and diversity while acting responsibly towards our planet and society.

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