Key Account Manager

Are you ready to be a big part of something big? 

At carsales, we’re all about making buying and selling a great experience. Since 1997, we’ve been evolving with the new economy to help people choose how they move today and tomorrow. 

When it comes to your career, we want to offer meaningful opportunities that empower you to make a lasting impact. But for that to happen, we strive to feel small - small enough to stay agile, learn across teams, and connect authentically with each other. 

With a vision to be the global leader in online vehicle marketplaces, we’re transforming how people buy and sell across the world. We discover new ideas and bring them to life. We continue to grow, and we continue to evolve, and we’re not afraid to take bold steps to get there. 

The CIL team looks after “anything that isn’t cars”  including bikes, boats, caravans, trucks, construction and farm machinery and a wide range of adjacent industries. This role plays a critical part in managing key client relationships, driving portfolio growth, identifying new opportunities, and contributing to the ongoing success of the CIL business.

We embrace hybrid working combining the flexibility of remote work with the energy and connection of in-person collaboration. We champion flexibility and offer a range of policies and leave options to support your wellbeing. 

What’s on offer:  

• Recognition as one of Australia’s Best Workplaces™ by Great Place to Work®, a Family Friendly Workplace, a WORK180 endorsed employer. 
• A highly engaged, collaborative team where you’ll learn from exceptional talent. 
• 24 weeks paid parental leave for primary caregivers, four weeks for secondary caregivers, and six weeks paid gender-affirming care leave. 
• Regular hackathons, continuous learning opportunities, and wellbeing initiatives that support your mental, emotional, and physical health. 

What you’ll be doing: 

The Key Account Manager (Field) partners with OEMs, key dealer groups, and aligned businesses to build long‑term, strategic relationships that position carsales as a trusted partner. Going beyond day‑to‑day account management, you’ll work closely with senior decision‑makers to understand client strategies and drive growth.

Using strong industry insight and solution‑selling capability, you’ll provide tailored best‑practice advice, drive adoption of integrated carsales solutions, and maximise retention, ROI, and product uptake across dealer networks strengthening our highest‑value relationships and market leadership.

• Develop and execute account strategies by identifying growth opportunities, securing media and promotional partnerships, and leading contract negotiations, renewals, and pricing discussions.
• Build strong, multi‑level relationships with senior stakeholders, acting as the voice of the customer internally to influence platform and service improvements.
• Deliver clear performance, ROI, and market insight reporting, while monitoring industry trends and competitive activity.
• Drive retention and account expansion by proactively identifying renewal, upsell, and cross‑sell opportunities.
• Ensure operational excellence by achieving revenue and retention targets, managing pipeline and forecasting in CRM, and supporting dealer training and enquiries.

What we are looking for

• 3+ years’ experience in Key Account Management, Enterprise Sales, or Business Development managing large clients.
• Experience working with digital solutions and digital media, with a strong solution‑selling mindset.
• Proven ability to drive revenue and growth, supported by solid commercial judgement and negotiation skills.
• Demonstrated success building and influencing trusted relationships with senior (C‑level or equivalent) stakeholders.
• Strong capability using CRM platforms (e.g. Salesforce) to manage pipeline, forecasting, and reporting.
• Strategic thinker who can identify growth opportunities and influence outcomes using data and insight.
• Data‑driven approach, using performance metrics, market trends, and ROI analysis to inform decisions.
• Proactive problem‑solver who operates effectively in fast‑paced environments.
• Comfortable working autonomously while collaborating cross‑functionally to deliver customer outcomes.
• Strong commercial focus across revenue, retention, and account expansion.

A few other things we want to let you know about...  

• As an equal opportunity employer, carsales welcomes applications from individuals of all backgrounds, identities, abilities, and life experiences. We are committed to fostering a diverse and inclusive workplace where everyone feels valued and supported. 
• If you have a disability or require adjustments to participate fully in the recruitment process, please let us know - we’re here to support you. 
• We understand the importance of work-life balance and offer flexible working arrangements, including part-time options. If you’d like to explore this, just ask during the process. 
• We’re also a proud Circle Back Initiative employer, which means we commit to responding to every applicant. 
• Successful candidates joining the carsales team will need to complete a National Police Record check and must have full-time Australian working rights. 

So come join us - because every role plays a vital part in our journey toward something big!