Key Account Manager

Reposted 4 Days Ago
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Brisbane, Queensland, AUS
In-Office
Senior level
Information Technology • Other • Biotech
The Role
The Key Account Manager will develop sales plans, build relationships with municipal customers, identify opportunities, and contribute to marketing strategies while supporting tailored engineered solutions in the water infrastructure industry.
Summary Generated by Built In

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

About the role

 

As a subject-matter expert within the Treatment Water Infrastructure team, you will play a key role in identifying opportunities, developing customer relationships, and supporting the delivery of tailored engineered solutions. You will work closely with internal stakeholders across multiple locations, contribute to sales and marketing strategies, and help position Xylem as a total solutions provider in the market.

This role is ideal for a commercially minded professional who combines strong account management capability with market insight, technical understanding, and a proactive sales approach.

Key responsibilities

  • Develop and execute sales plans to achieve revenue, profit, and growth targets across the assigned region
  • Build strong relationships with municipal and utility customers, identify opportunities, and grow a strong sales pipeline
  • Provide expert advice and tailored engineered solutions from Xylem’s Treatment Water Infrastructure portfolio
  • Identify tender opportunities, monitor market activity, and deliver customer, competitor, and industry insights to support business decisions
  • Promote products, services, and maintenance solutions while supporting marketing campaigns, trade events, and internal sales collaboration

About you

  • Minimum 5 years’ experience in marketing and sales, ideally within the water, utilities, infrastructure, or related industrial sector
  • Tertiary qualifications in sales, engineering, or business are highly desirable
  • Strong understanding of municipal and water utilities markets, with the ability to identify and convert commercial opportunities
  • Proven ability to build trusted customer relationships and manage key accounts across multiple stakeholder levels
  • Experience in tender identification, pipeline development, and strategic sales planning
  • Proficiency in CRM systems such as Salesforce and strong reporting capability
  • Technical or industry knowledge in treatment water infrastructure or engineered solutions will be highly regarded

Benefits

  • Competitive Salary & Company Bonus Plan
  • Company Vehicle and Fuel card
  • Gym Membership discounts and other wellbeing benefits
  • Subsidised Health Insurance for you and your Immediate family
  • Training and career development
  • Volunteering Program

 

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

Skills Required

  • Minimum 5 years' experience in marketing and sales
  • Tertiary qualifications in sales, engineering, or business
  • Strong understanding of municipal and water utilities markets
  • Proven ability to build trusted customer relationships
  • Experience in tender identification and strategic planning
  • Proficiency in CRM systems such as Salesforce
  • Technical or industry knowledge in treatment water infrastructure
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The Company
HQ: Rye Brook, NY
10,001 Employees

What We Do

Xylem |ˈzīləm| 1) The tissue in plants that brings water upward from the roots; 2) a leading global water technology company. Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas. If you are excited and passionate about helping us #letssolvewater, we want to hear from you!

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