Key Account Manager

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Hiring Remotely in The Park, New South Wales
Remote
Logistics • Other
The Role

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

• Global, ASX-listed market leader in Supply Chain Solutions
• One of the World’s most sustainable companies
• Supportive, diverse & collaborative team that wins together
• Build B2B relationships through strategic engagement and value-driven solutions
Are you a proficient Sales professional with a strong commercial mindset and the ability to negotiate high-value B2B deals?
Kindly note that this a fixed-term, 11-month contract role to support maternity cover.
Based in Macquarie Park (NSW) under a Hybrid working arrangement, forming part of a supportive, values-driven team and reporting directly to the Senior Manager: Protein & Industrial, your role as Key Account Manager (internally referred to as “Business Manager”) will be to drive growth, protect market share, and build strategic partnerships with key Protein & Industrial customers to achieve revenue and operational excellence.
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Manage Key Customer Accounts:

  • Builds relationships with senior decision-makers (CEOs, Directors, and Operations Managers).
  • Understands customer needs and helps them find solutions using CHEP’s reusable packaging platforms (bins & boxes).
  • Ensures customer satisfaction by proactively solving problems and providing insights.

 

Drive Business Growth & Market Expansion:

  • Identifies new business opportunities within existing customers and potential new clients.
  • Defends against competitors by offering better solutions and building long-term agreements.
  • Develops and negotiates sales contracts and pricing structures to maximize value for both CHEP and the customer.

 

Manages Forecasting & Operations Alignment:

  • Works with logistics and operations teams to predict demand and ensure supply availability.
  • Understands seasonal fluctuations in customer demand (e.g., food production cycles).
  • Helps the business plan for capital investments and operational efficiency.

 

Leads Sales Strategy & Negotiations:

  • Develops pricing models and implements category management strategies.
  • Negotiates contracts with customers to lock in long-term partnerships and revenue growth.
  • Ensures that payment terms are met, disputes are resolved, and deals are well-documented.

 

Kindly note that this a fixed-term, 11-month contract role to support maternity cover.

What You’ll Need to Succeed:

  • Sales & Negotiation Skills – able to influence decision-makers and secure profitable deals.
  • Commercial Acumen – understanding how businesses operate and how financial decisions impact profitability.
  • Stakeholder Management – working with different teams (Finance, Sales, Operations, and Customers) to achieve the best outcomes.
  • Problem-Solving & Strategic Thinking – finding ways to help customers overcome challenges while benefiting CHEP.
  • Data Analysis & Forecasting – Using insights to predict demand, manage supply, and plan pricing strategies.

About CHEP, a Brambles company

CHEP is a global leader in supply chain solutions. Together with producers, manufacturers, retailers, and logistics partners, CHEP advances the smart and sustainable movement of goods across more than 60 countries.

Powered by its share, repair and reuse network of connected pallets, crates, and containers, CHEP helps businesses optimise their supply chains to reduce costs and minimise the environmental impact of their operations.

CHEP pairs its leadership in circularity, which helps tackle emissions, waste, and single-use packaging, with a focus on resilience, to build future-ready supply networks through data, scale and collaboration.

With its operational excellence trusted by the world’s top brands, CHEP primarily serves customers in the consumer staples (e.g. dry food, grocery, household products, health and personal care, fresh produce and beverage), retail, automotive and general manufacturing industries.

A part of the Brambles Group, CHEP manages ~347 million pallets and containers through a network of 750+ service centres, employing approximately 11,000 people worldwide.

For more information, visit www.chep.com.

Interested? Click the ‘Apply’ button now.

In order for your application to be considered, you will require full working rights in Australia. We are unable to offer sponsorship at this time.
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Remote Type

Hybrid Remote

Skills to succeed in the role

Account Management, Adaptability, Building Rapport, Commercial Sustainability, Customer Experience (CX), Customer Partnerships, Data Storytelling, Digital Customer Solutions (Dcs), Empathy, Experimenting, Negotiation, Our Business, Relationship Management, Sales Communications, Taking Ownership, Teamwork, Understand Customers, Value Propositions

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].

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The Company
6,172 Employees
Year Founded: 1945

What We Do

CHEP is a global leader in managed, returnable and reusable packaging solutions, serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage. CHEP’s 7,500-plus employees and 300 million pallets and containers offer unbeatable coverage and exceptional value, supporting more than 500,000 customer touch-points in 49 countries. Our customer portfolio includes global companies and brands such as Procter & Gamble, Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles Limited. For more information, visit www.chep.com.

Reliability. Flexibility. The success of your business depends on both. With CHEP, you can be confident that you’ll get the equipment you need, when and where you need it. Our scale is unmatched, with more than 110 million pallets and over 530 service centers across North America. So you no longer need to worry about seasonal peaks or unexpectedly high demand.

With our broad array of solutions and our pragmatic, roll-up-your-sleeves know-how, we give our consumer goods customers the platforms, the quality, the supply and the support they need to make more money on every unit load. Because everything just works better.

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