Key Account Manager

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact. Join us in the Electrification Distribution Solutions Team as a Key Account Manager and you’ll have the opportunity to develop, implement, and manage the account strategy that focuses on share of wallet growth, profitability, and customer satisfaction. You will coordinate sales activities, monitor current projects, and manage the resolution of specific customer problems. You will also showcase your expertise by giving input on market price developments and tendencies.

Work model: Hybrid #LI-Hybrid

• Lead development and execution of the account plan and Statement of Work growth actions, including executive relationship strategy, coverage plans, and opportunity prioritization across NSW and the ACT.
• Develop and execute targeted sales strategies to increase ABB’s win rate on key customers and projects, positioning full-portfolio Medium Voltage (MV) Distribution Solutions throughout the entire sales cycle.
• Build senior relationships with key stakeholders and decision-makers to understand buying drivers and end user behaviors, converting insight into differentiated values and solutions.
• Define and deliver sales and gross margin targets for priority accounts; contribute pricing insights based on market dynamics and implement proactive responses to competitor activity.
• Navigate multiple tender platforms and collaborate closely with product and segment sales teams to align on market needs and ensure ABB is the first choice for investment projects.
• Understand key customer business drivers and risks (e.g., sustainability, digital, cybersecurity) and translate them into concrete opportunities for ABB, while maintaining 100% compliance with ABB’s safety, integrity, and ethical standards.

• You’ll bring a solid foundation in Engineering (Electrical) or a relevant commercial qualification, giving you the confidence to engage in technical conversations and strategic discussions alike.
• You have at least 5 years’ experience in sales or account management within a related industry, with a track record of building strong customer relationships and delivering results.
• Your technical knowledge of the electrical sector, especially medium‑voltage solutions such as switchgear, protection relays, or compact secondary substations sets you up for success in this role.
• Hands-on experience with estimating and tendering (ideally using SAP) will be a strong advantage as you navigate complex bids and proposals.
• You’re an excellent communicator, capable of engaging confidently with stakeholders at every level, both inside the business and across the customer landscape.

More about us

ABB's Distribution Solutions Division facilitates the efficient and reliable distribution, protection and control of power by improving electric power quality while strengthening the resilience of the grid. The Division offers segment-specific products and solutions that largely serve utilities, industry and infrastructure segments, often providing the requisite medium-voltage link between high-voltage transmission systems and low-voltage users. With ABB Ability™ enabled connected solutions at its core, the offering includes medium-voltage air- and gas-insulated switchgear (1 to 66 kilovolts), indoor and outdoor circuit breakers, reclosers, fuses, contactors, relays, instrument transformers, sensors, motor control centers, as well as low-voltage switchgear for the ANSI standard markets.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.