Key Account Manager

Posted 9 Days Ago
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Cologne, Nordrhein-Westfalen
In-Office
Senior level
Appliances • Manufacturing
The Role
As a Key Account Manager at Dyson, you will drive profit and growth in retail accounts, implement strategic plans, execute product launches, manage retail media strategies, and collaborate with internal teams to maximize engagement.
Summary Generated by Built In
About us

At Dyson, we solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement.   
 

The Dyson EMEA region spans 14 head offices across cities like Amsterdam, Paris, Cologne, Dubai, and Istanbul. Home to 2,000 talented individuals from 66 nationalities, with 55% female representation, our region thrives on diversity, cross-functional collaboration, and a shared drive for progress.  
 

Our commercial strategies should launch our pioneering technologies and explain why they are better as simply and clearly as possible. We create customer and owner experiences that are authentic and uniquely Dyson.  

About the role

We are searching for a new KAM team member to manage our beauty focused accounts within Dyson.
As a Key Account Manager within Dyson’s Germany Sales team, you’ll play a pivotal role in driving profit, growth, and best-in-class execution across major retail accounts in Germany. This position provides the opportunity to shape the German market by delivering strategic, results-led initiatives while ensuring Dyson’s brand is flawlessly executed in-store and online. You will be:

  • Developing and implementing strategic annual account plans aligned with Dyson’s and retailer partners’ key objectives.

  • Delivering sales and gross margin targets through accurate forecasting and promotional planning.

  • Leading the execution of product launches and campaigns to achieve optimal results across German retail partners.

  • Achieving the highest standards of execution for the Dyson brand and categories, both online and in stores, in line with business strategy.

  • Managing retail media strategies and accelerating the ecommerce equation (traffic, conversion, AOV, sales) on retailer websites.

  • Collaborating with internal teams (retail activation, media, category management) to maximise ROI and shopper engagement.

  • Organising and delivering compelling business reviews and proposals to senior retail stakeholders.

  • Strengthening, and further develop existing customers and help us find new, strategically appropriate customers. 

 About you
  • At least 5 years of professional experience in sales and/or key account management  

  • Personality: Different, Authentic (self-motivated), Better (ambitious) 

  • Working style: Ambitious and results-oriented, structured and creative, flexible and resilient 

  • Experience in dealing with strategic customers  

  • Experience in building networks 

  • Strong communication skills at management level  

  • Strong analytical skills and strong persuasiveness 

  • Fluent written and spoken German and English skills are essential 

  • Very good knowledge of Microsoft Office, especially Excel and PowerPoint
     

Benefits

At Dyson, Reward goes beyond just salary and bonuses. Through a comprehensive package of Financial, Lifestyle, and Health Benefits, we provide support tailored to every stage of life and the moments that matter most.

  • Discount on Dyson products

  • Subsidies for sports activities

  • ​​​​​​​Bike leasing

  • Allowance for local public transport or parking space at the office

  • 30 days annual holiday (considering a 5 days working week)

  • EAP (Employee Assistance Programme)  

Working policy

At Dyson, our vibrant campus culture is built on in-person collaboration, creativity, and shared learning. Working side by side not only fuels our innovation, but also creates a strong sense of belonging. To nurture this dynamic and inclusive environment, we do not offer a regular hybrid working arrangement. Our working policy is based on 5 days/week in our office in Cologne.

#LI-AE1

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Top Skills

Excel
MS Office
PowerPoint
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The Company
Chicago, Illinois
13,356 Employees
Year Founded: 1993

What We Do

At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds.

Dyson employs over 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education.

Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world.

The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas

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