Key Account Manager (m/w/d) e-Commerce Amazon
We are looking for a highly motivated and results-oriented Key Account Manager to strengthen our growing team in our Cologne office or at our headquarter in Mettlach. You will be responsible for maximizing the sales and profitability of our Villeroy & Boch brand in the Dining & Lifestyle division. This role is a key driver of our online success, focusing on increasing online availability, product presence, and brand awareness.
Your Responsibility
E-Commerce Management
- Manage and oversee e-commerce activities on existing and new Amazon marketplaces within the EU9 region to maximize sales and profitability
- Implement strategic online measures to increase online distribution, product availability and brand presence
- Monitor and analyze relevant KPIs to identify optimization potential and adjust online strategies accordingly
- Keep up to date with the latest Amazon platform updates, guidelines and best practices
Sales Growth
- Negotiate and manage contract with Amazon
- Develop and implement strategies to increase conversion rates
Reporting and Analysis
- Track and analyze performance indicators, including sales, conversion rates, customer reviews and website traffic for each Amazon marketplace
- Prepare regular reports on e-commerce performance and provide insights for management with a focus on trends and improvement opportunities within the EU9 region
- Identify trends and opportunities for optimization based on data analysis from Amazon markets
Teamwork and Collaboration
- Represent the customer perspective and collaborate with internal teams to improve customer satisfaction
- Work with internal teams on pricing strategies, promotions and product launches tailored to relevant markets
- Collaborate effectively with cross-functional teams from marketing, sales, logistics and finance
- Communicate proactively and cooperate with colleagues to achieve shared goals
Your Profile
- Completed degree in Business Administration, Marketing, E-Commerce or a comparable qualification
- At least 2 years of experience in the above-mentioned areas
- Strong analytical skills and numerical understanding
- Experience with online tools such as Keepa
- Proactive working style and high self-motivation
- Excellent German and English skills, both written and spoken
Top Skills
What We Do
Opportunities for go-getters and goal-setters – become part of Villeroy & Boch!
Ceramic is our strength. But the ability to perceive things differently is also part of our DNA. For this precise reason, we are looking for motivated colleagues to join our 8,000 employees in 125 countries. People who are eager to make things happen and rise to new challenges. And to work with us to shape Villeroy & Boch's successful future. Find out more about our extensive and varied vacancies offering excellent career and development prospects – in departments including Marketing & Sales, Online Marketing & E-commerce, HR, Finance, SCM, IT and Production.
Take your first step on the career ladder with Villeroy & Boch
Pupils: build solid foundations for your career with an apprenticeship or a dual study programme.
Students: from work experience to student traineeships or dissertation – opportunities are available in many different departments.
Graduates: as part of our junior programme, we support you all the way to your first management position.
Professionals: we offer exciting opportunities for people at all stages of their careers, from entry-level positions to management roles.
You will take on exciting tasks as well as responsibility at Villeroy & Boch from day one. Because we firmly believe that each and every one of our employees has his or her own very individual strengths. We will help to you fully explore this valuable potential, with tailored training and development programmes, a balance between career and family life, an attractive working environment with impressive architecture, modern offices and a friendly atmosphere. And, of course, by rewarding outstanding performance.
Visit our careers website now to find out more about the company and our current vacancies. We look forward to hearing from you. Visit villeroyboch.com/career!
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