Title: Key Account Manager Social Sector
Function: Customer Development
Reports to: Country Sales Lead
Location: Finland
Scope: Local
Work Level: 1E
Unilever is passionate about growing its customers business, leveraging consumer insight, customer understanding with a culinary focus that inspires our customers business.
This role is a unique chance to be part of a step change in our profitable growth by creating tangible, sustainable demand for our products from targeted foodservice customers
Job Purpose
The purpose of this role is to identify, prospect and win new local operators and customers, while retaining and winning new business with current customers. The main aim for the role is to help our customers grow. Thus, delivering sustainable profitable growth to Unilever.
We are now looking for a Key Account Manager for Unilever Food Solution to grow our social sector business. This role is an ideal opportunity for someone who has proven success in a customer / business development role and is looking to make the next step towards national account management with preferable experience from social sector We are a team of passionate professionals with great deal of experience and strong collaboration skills.
Main Responsibilities
As a Key Account Manager (KAM) you will be hunting new customer’s and opportunities to manage consistent growth in our social sector customers by understanding their individual development needs and being able to serve them with our solutions. You will play a key role in building long-term plans with our customers, developing networks, organizing different training courses, workshops and much more.
Your customers are in every part of Finland – ideally you are located in Southern Finland with a mindset of traveling. You will manage all incoming tenders and work closely with our test kitchen to develop needed solutions for the key customers
Searching and Following up Sales leads to win new customers
Create, plan, and execute tailored growth initiatives in existing customers
Identify, develop, and manage multiple stakeholders across all customers.
Identify relevant prospects, open direct dialogue, and initiate growth activities.
Develop robust relationships with relevant contacts
Preparing Public Contracts
Identify timing of tenders via Tender Calendar
Receipt of tender notices via Municipalities or Internet analysis, requesting specifications
Matching specifications needs to UFS products
Preparing public tender offerings and documentation
Manage pricing files including rebates
Managing contract agreement structure
Managing Tenders
Follow up on Won/Lost contracts to track results
Monitor and analyze tender results, both won and lost and capture insights for future tenders
Communicate and support wholesalers in the tender process
Build and maintain good relations with wholesalers and be the first point of contact to wholesale tender groups in all tender related questions
Inform wholesalers of assortment changes, and keep assortment lists updated in the contracts
Analyze and closely monitor market competition
About You
As a KAM, you already have proven your skills and have some 3 years’ experience in the food service market with knowledge of the social sector, and you know how to build relationships and gain growth. We don´t need you to be a chef but you must have good experience and understanding from social sector cooking methods and process development. You are a proactive problem-solver, driven by a passion for continuous development. Your clear and concise thinking enables you to prioritize effectively and lead yourself with autonomy. You have strong commercial skills and an analytical mindset to support data-driven decision-making. additionally, You have decent understanding of the digital sales environment and e-commerce. You recognize the importance of social media and actively contribute to sharing our updates across various platforms.
KPI’s:
Turnover growth
New Reached and won customers
Top Product growth in customers
Increase penetration in current customers
Increase reach in municipalities across Finland
KEY SKILLS & CRITICAL SUCCESS FACTORS (INCL. LANGUAGE)
Business Acumen
Self-Motivated, self-starter
Team Player
Digital skills, particularly in MS Office suite.
Excellent listening and communication skills
Finnish & English speaker
Chef and culinary skills or HoReCa experience an advantage
Previous sales experience an advantage
Previous experience from Tenders an advantage
Numeracy and Accuracy
Analytical skills
Resilience and tenacity to deliver.
SUCCESSFUL ROLE BEHAVIOURS - Based on Unilever Standard of Leadership
Personal Mastery
Purpose & Service
Agility
Business Acumen
Passion for High performance
APPLY NOW
We only accept applications submitted via our application portal, applications sent via email will not be valid. Please attach your updated CV and Talent Card.
For any questions about the role, please contact n[email protected]
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Top Skills
What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best.
Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica.
Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
