Key Account Manager

Reposted 19 Days Ago
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Barcelona, Cataluña
In-Office
Mid level
Healthtech • Telehealth
The Role
The Key Account Manager develops and manages strategic relationships with clients, oversees international accounts, and ensures customer satisfaction. Responsibilities include executing account plans, managing contract negotiations, and aligning market opportunities with company goals.
Summary Generated by Built In

Update Coming to the Teladoc Health Careers page URL

As part of a system transition on October 11-12, 2025, current job posting links will no longer be accessible.

To continue viewing this job or other opportunities: 

  • Before October 11: Note the Job ID Number for the posting you are interested in.

  • After October 12: Visit the Teladoc Health Careers to search for openings using the Job ID Number or browse other openings.

_________________________________________________________________________________

Actualización en el Portal de Empleo de Teladoc Health


Como parte de una transición del sistema los días 11 y 12 de octubre de 2025, los enlaces actuales de las vacantes dejarán de estar disponibles.


Para continuar consultando esta u otras oportunidades laborales, deberemos tener en cuenta lo siguiente:

  • Antes del 11 de octubre: Anotar el número de ID de la vacante que te interese

  • A partir del 12 de octubre: Ingresar en el Portal de Empleo de Teladoc Health para buscar la posición con el número de ID, o bien explorar nuevas oportunidades profesionales

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The International Key Account Manager is responsible for developing and managing strategic relationships with key global and regional clients to drive long-term growth and profitability. This role involves overseeing international accounts, coordinating cross-border activities, and aligning internal resources to meet customer needs and expectations.Role and Responsibilities
  • Develop and execute strategic account plans for assigned international key clients, ensuring alignment with business objectives
  • Build and maintain strong, long-term relationships with key decision-makers across multiple geographies
  • Act as the primary point of contact for all client-related matters, ensuring high levels of customer satisfaction and loyalty
  • Identify and capitalize on growth opportunities within existing accounts, including upselling and cross-selling
  • Monitor international market trends, competitor activity, and customer insights to inform business strategies
  • Manage contract negotiations, pricing structures, and service agreements in alignment with company policies and profitability targets
  • Ensure the timely and successful delivery of products/services according to client expectations and global standards
  • Provide regular account performance updates, sales forecasts, and strategic recommendations to senior management
Skill Requirements/Preferences
  • Around 4 years of professional experience in consulting, preferably with exposure to international clients or cross-functional projects. Strong analytical and problem-solving skills
  • Ability to align market opportunities with the company’s long-term goals
  • Skilled in managing multiple projects with tight deadlines, including top-management reporting
  • Collaborative mindset to work with internal and external stakeholders
  • Strong communication, research, presentation and creative skills
  • Full knowledge of MS Office required including Excel, PowerPoint, Word
  • Must be creative and be able to think outside of the box
Education Requirements
  • Bachelor’s and master’s degree is required

Top Skills

Excel
MS Office
PowerPoint
Word
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The Company
Boston, MA
4,002 Employees

What We Do

Teladoc Health is on a mission to empower all people everywhere to live healthier lives by transforming the healthcare experience. Recognized as the world leader in whole-person virtual care, Teladoc Health addresses the full spectrum of health and well-being — powered by human expertise, advanced technology and insights—to deliver improved clinical outcomes at scale. Serving more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages extensive expertise and data-driven insights to meet the growing healthcare needs of consumers and healthcare professionals.

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