Key Account Manager

At Dyson, we solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. 

The Dyson EMEA region spans 14 head offices across cities like Amsterdam, Paris, Cologne, Dubai, and Istanbul. Home to 2,000 talented individuals from 66 nationalities, with 55% female representation, our region thrives on diversity, cross-functional collaboration, and a shared drive for progress.

Our Sales professionals are brand ambassadors, opportunity spotters, and experience creators. They make sure every interaction with Dyson, in-store or online, reflects our ingenuity—and delivers an unforgettable customer experience.

As our Key Account Manager, you will:

• Take ownership of major retail accounts across Ireland and Northern Ireland, delivering against volume and value KPIs to drive market share growth.
• Develop and implement annual account plans that set out strategic objectives for both Dyson and the retailer.
• Plan and manage promotional activities, working within approved A&P budgets.
• Use forecasting tools like Anaplan to maintain accurate sales and promotional plans, ensuring full visibility across the business.
• Analyse retailer profitability and track margins, using data to inform decisions.
• Maximise shopper experience through outstanding in-store and digital execution, ensuring new product launches meet high standards.
• Provide regular updates and tools to the field team, collaborating with Regional and Business Development Managers to ensure strong activation and compliance.
• Build strong relationships with retailer contacts, delivering compelling presentations and holding regular meetings to drive mutual success.
• Organise and deliver Quarterly Business Reviews involving senior leadership from both Dyson and the retailer.
• Partner with internal departments to execute customer initiatives and supply chain efficiencies, ensuring key commercial objectives are met.
• Lead annual terms negotiations, aligning key stakeholders and achieving agreed pricing and commercial terms.
• Demonstrate leadership within the team by mentoring less experienced colleagues, setting agendas, and supporting performance management where needed.

To succeed in the role, you will have:

• Proven experience in account management for a high-profile brand, with a track record of delivering sales targets.
• Strong background in sales forecasting, budgeting, and financial management.
• Exposure to senior-level negotiations and strategic planning within the retail sector.
• Commercial awareness and analytical skills, with the ability to interpret data for decision-making.
• Excellent verbal and written communication skills, and confidence in presenting to senior stakeholders.
• Strong relationship-building, influencing, and negotiation abilities.
• A team-oriented approach with the ability to motivate and support others.
• Experience in the retail or electrical industry is highly desirable.

At Dyson, Reward goes beyond just salary and bonuses. Through a comprehensive package of Financial, Lifestyle, and Health Benefits, we provide support tailored to every stage of life and the moments that matter most.

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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.