Key Account Manager

At Fiskars Group we are unified and driven by our common purpose: pioneering design to make the everyday extraordinary. Join our team and seize the extraordinary opportunity to influence the everyday!

In addition to our main products, scissors and axes from the Billnäs factory, we are a leading provider of high-quality forging products both for smaller and
bigger industries. We pride ourselves on our commitment to excellence and
innovation in the forging industry.  Currently we provide a range of nearly 400 forging parts and products to our customers.

Our role

Now we have an interesting role opening to further develop our forging
business and to strengthen our sales activities. Primarily we are looking for a dynamic and experienced Customer Account Manager, who preferable has
relevant experience from production environment. In this role your key
responsibilities would cover:

Sales Management:

• Develop and implement sales strategies to achieve company targets for forging products.
• Lead Sales Pipeline
• Identify and pursue new business opportunities and markets.
• Build and maintain strong relationships with key clients and stakeholders.
• Prepare and present sales reports, forecasts, and market analysis.
• Cost monitoring.

Key Account Management:

• Serve as the primary point of contact for key accounts, ensuring their needs are met and exceeded.
• Develop and maintain long-term relationships with key clients.
• Negotiate contracts and agreements with customers.
• Monitor and manage client satisfaction and address any issues promptly.
   

In addition to sales responsibilities, it is possible that the role also oversees the forging production organization, covering technical planning and production. Depending on experience and motivation, this responsibility can be included to the role. In practice this would mean:

Production Oversight:

• Responsibility of the forging production organization to ensure efficiency and quality.
• Coordinate with production teams to meet delivery schedules and quality standards.
• Implement continuous improvement initiatives to enhance production processes.
• Ensure compliance with safety regulations and industry standards.

This position plays a strategic role for our business and therefore tight collaboration with internal stakeholders (technical planning, production as a whole, sourcing and finance) are important to develop and execute account plans that ensure long-term success in the market. In this role you would report to the Director of Billnäs factory.

What you need to succeed:

• Bachelor's or Master´s degree in Technical Engineering, or a related field.
• Proven experience in sales (5-10 years) and key account management,
  preferably in the manufacturing industry (understanding production
  processes and quality control).
• Experience in supply chain and project management.
• Strong problem-solving skills and analytical skills and customer-focused mindset.
• Ability to work effectively in a cross-functional team environment.
• Understanding of steel alloys and heat treatment.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to lead and motivate a team.
• Fluent in Finnish, Swedish and English.

What we offer:

Opportunity to work with the oldest company in Finland (we celebrated the 375th anniversary last year), known for its rich history and excellent products. In addition you would have a diverse and flexible job where you can develop
professionally. To support you in your job you would have professional and
supportive work environment. We believe that our salary package is fair,
together with employee benefits package (e.g., comprehensive occupational health care services, opportunity for health fund, ePassi benefit, bicycle benefit, own gym at the plant, personnel discount from own products and possibility to join MyFiskars share savings program).

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In case you have further questions about the role, you are welcome to call us:

27.3. at 9-10, Merja Laitinen (HR Manager), tel. 0400 687 212 or
31.3. at 9-11, Markku Salama (Plant Director), tel. 040 560 8633.

We are eagerly awaiting your application. We review applications on a
continuous basis, so please submit your CV today! Apply latest by April 11th. We are committed to protecting your personal data, so we only accept
applications through our career website.

Last day of application:

2025-04-10

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At Fiskars, we value providing benefits that matter to you and cater to our diverse global workforce, no matter where you are in the world. While benefits may vary based on location, here are some of the incredible offerings you can expect when joining our team:

Competitive Compensation: We ensure that our employees are fairly compensated based on industry standards and local market factors.

Health and Wellness: Your well-being matters to us, no matter where you are. We offer various health and well-being focused programs and coverage, adapted to the requirements of each region.

Work-Life Balance: We understand the need for balance in your life. Our paid time off plans and flexible work arrangements and policies are designed to accommodate local customs and personal commitments, enabling you to thrive in both your professional and personal life.

Professional Development: We believe in nurturing talent and supporting professional growth. Through training programs, skill development initiatives and learning resources, we empower our employees to reach their full potential.

Inclusive and Diverse Environment: We value diversity and promote inclusivity. Join a workplace where your unique background and perspectives are celebrated, fostering collaboration and respect across all our markets.

Recognition and Rewards: We believe in celebrating and recognizing the contributions of our employees worldwide. Our recognition programs are designed to acknowledge exceptional performance and achievements, ensuring that your efforts are celebrated and valued.

Vested Interest: Through our Employee Share Purchase Plan (ESPP), you have the opportunity to invest in Fiskars Group and become a proud co-owner, sharing in the success and growth of the company.

Employee Discounts: We want to ensure our team members make each day the extraordinary with use of our products and offer product discounts across our brands.

Please note that specific benefits may vary based on local regulations, market conditions, and other factors. We are committed to providing competitive and meaningful benefits to our employees in every market we operate.

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