Key Account Manager

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Beograd, Grad Beograd, Centralna Srbija
Mid level
Internet of Things
The Role
The Key Account Manager is responsible for managing key customers, developing sales strategies, coordinating sales processes across departments, and driving business growth. The role involves building customer relationships, negotiating contracts, overseeing marketing initiatives, and identifying new business opportunities.
Summary Generated by Built In

Company Description

About Bosch: Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology, or energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.

We are responsible for the distribution of Bosch Termotechnic GmbH products in the wider regional market. As the world’s largest supplier of heating and hot water equipment and services in the area, we are committed to delivering high-quality solutions to our customers.

Job Description

► Responsibility for managing key customers and representing company interests
► Developing and implementing key account sales strategies
► Coordinating sales processes across departments (Marketing, Sales Support, Legal, Customer Service, Controlling) and external customers
► Planning and executing customer activities, including in-store excellence, product presentation, and marketing campaigns
► Handling sales planning, reporting, product planning, and customer order follow-ups
► Driving business growth through customer acquisition, expanding product displays, and increasing in-house share
Key Customer Management

► Building and maintaining strong professional relationships with key customers
► Developing customer plans, core range definitions, and display strategies
► Managing order and logistics processes, payment controls, and crediting procedures

Sales Support Activities

► Implementing and monitoring marketing initiatives, collecting market feedback, and benchmarking
► Conducting store visits to ensure product positioning and visibility
► Supervising field marketing activities and supporting promotional events

Sales Management

► Negotiating and finalizing sales contracts, annual agreements, and target plans
► Identifying new business opportunities and expanding customer portfolios

Qualifications

► Strong analytical, decision-making, and problem-solving skills
► Customer-oriented mindset with excellent communication and sales abilities
► Ability to collaborate in an intercultural environment and work independently
► Proficiency in MS Office (Word, Excel, PowerPoint)
► Leadership skills, motivation, and adaptability
► Consumer trade knowledge preferred
►Fluent in English, both verbal and written

Additional Information

#LikeABosch Benefits:

Your work-life balance is valuable to us, so we offer you:

  • 22 - 27 days of annual leave, because work-life balance is essential to us;
  • Flexible working hours;
  • Our Hybrid program is designed to combine working from office and from home, offering flexibility and a balanced approach;
  • Up to 3 days off for private purposes.

Your health and well-being is important to us, so we have you covered:

  • Medical subscription for annual health check ups
  • Paid private health insurance
  • Mental health and well-being initiatives

We believe in a Life-Long Learning approach, supporting your growth through:

  • Technical and soft skills training, according to the needs of your role and career path;
  • A mentorship program and personalized development plans;
  • English and German language courses, provided based on job requirements and responsibilities;
  • Local and global career development programs;
  • Opportunities to attend conferences, that align with your professional goals.

You will be part of a product company. You will contribute to developing end-to-end products that are delivered to Global OEMs.

On top of these, we are offering:

  • Office restaurant (when working in office) with lunch discounts;
  • Annual bonus;
  • Referral bonus.

Ready to work #LikeABosch?

If you are ready to work #LikeABosch, please fill in the contact form and submit your CV (PDF format) in English language. If you have any questions, you can contact us us electronically at HRing.team@rs.bosch.com.

Top Skills

Excel
Ms Office (Word
Powerpoint)
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The Company
HQ: Gerlingen-Schillerhöhe
166,834 Employees
Remote Workplace
Year Founded: 1886

What We Do

The Bosch Group is a leading global supplier of technology and services. It employs roughly 402,600 associates worldwide (as of December 31, 2021). The company generated sales of 78.7 billion euros in 2021. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology.

As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and connected mobility. Bosch is pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.”

The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiary and regional companies in some 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. With its more than 400 locations worldwide, the Bosch Group has been carbon neutral since the first quarter of 2020. The basis for the company’s future growth is its innovative strength. At 128 locations across the globe, Bosch employs some 76,100 associates in research and development, of which more than 38,000 are software engineers.

Instagram: https://www.instagram.com/boschglobal/
Facebook: https://www.facebook.com/BoschGlobal
Twitter: https://www.twitter.com/BoschGlobal
Glassdoor: https://bit.ly/3raTZnH

Imprint: www.bosch.com/corporate-information
Privacy statement: www.bosch.com/data-protection-notice

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