Key Account Manager

Job Purpose

Lead the formulation and implementation of customer business strategies to achieve sustained profitable growth and market-right positioning of the brands in the area of responsibility.

Responsibilities:

• Achieving the sales revenue target and other KPI target (UPT, ATV and AUR) 

• Developing the customer account’s competency and capability to grow the business with strategic planning 

• Developing a solid and trusting relationship between accounts and LS&Co

• Resolving key client issues and complaints 

• Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met 

• Collaborating with the sales team and related department (Operational Team, Marketing, Finance, and Logistic) to maximize sales revenue and profitability 

• Analyzing account’s data to improve the accounts capability 

• Expanding relationships and bringing in new potential client 

Requirements:

• Degree in Business or Marketing with at least 3 years of significant experience in Sales/ key account management
• Must be hands on and roll up sleeves when necessary
• Must have ability to recognize opportunities and must be able to quickly turn opportunities into recommendations
• Successful track record for high volume business growth in consumer centric organization
• Acute sense of brand and customer intimacy
• Possess strong analytical skills - Analyze key business metrics and results to identify performance improvement opportunities and recommend meaningful solutions
• Strong ability to bridge and enhance cooperative working relationships cross-functionally and cross-culturally
• Motivational and inspirational across levels, functions and cultures. A relationship builder
• Ability to innovate change
• Strong communication, presentation, negotiation and influencing skills