PURPOSE OF ROLE:
The Key Account Manager is a key position within the team and is responsible for growing our brand and sales in the market and across all channels especially 3rd Party/Key Accounts by collaborating and building strategic plans with our retail partners.
The role works cross functionally with internal Dyson teams (Sales, Marketing, Finance and Operations).The KAM is accountable for growing market share, sales and profits across all channels, leveraging the full retail potential and formulating and delivering best practice plans. Collaborate with key customers to drive long term and short term business objectives.
About the role:
- Responsible for delivering volume, market share and revenue with the customer or channel.
- Manage annual negotiations with customers, including trading terms and conditions, facilitate sales agreements and achieve target margins.
- Preparing volume forecast and plans.
- Develop and build relationships with key customers and a network of contacts, understand customer needs and achieve business objectives.
- Work closely with the cross-functional teams (Marketing, finance and supply chain) to ensure efficient and effective execution.
- Resolve any issue and problems of your customers and act as a link between your customer and internal team.
- Support in ad-hoc duties as assigned.
About you:
- Bachelor degree or above.
- 8 years+ relevant experiences in a MNC/ Matrix environment.
- Proven delivery of sales results in managing existing accounts & developing new business.
- High level experience of key account/customer negotiations or distributor management.
- Consumer Goods background or technology sales background preferred.
- Demonstrated ability of critical thinking and problem solving.
- Strong communication, influencing, and negotiating skills
- Excellent personal and business presentation skills.
- Self-starter who sees things to completion.
- Results driven.
- Fluency in written and spoken English and Chinese.
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
What We Do
At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds.
Dyson employs over 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education.
Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world.
The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas
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