Key Account Manager (M/F/D)

Key Account Manager at Avantor - Denmark

Avantor is seeking a Key Account Manager to foster sustainable and profitable relationships with customers by supporting their success. This role involves managing all sales activities, from lead generation to closing, within an assigned territory using a structured selling approach. The Key Account Manager will identify priority accounts and develop strategies and tactics for high-growth opportunities. Collaboration with sales and support teams is essential to achieve customer satisfaction, revenue generation, and long-term account goals aligned with the company’s business strategy. The role also involves analyzing customer needs, identifying solutions, and creating tailored customer solution plans.

Role Details:

• Type: Hybrid role with regular nationwide travel in Denmark.
• Team: Part of a global team of 13 Account Managers & Sales Specialists.
   

Key Responsibilities:

• Relationship Development: Build trust and strong relationships with customers and internal teams, adding value in every interaction by focusing on ‘how’ you sell.
• Targets: Meet or exceed sales and margin targets, and increase awareness and sales of the VWR Private Label range.
• Strategy Implementation: Demonstrate strategic agility, tailoring solutions to meet individual customer needs and implementing agreed strategies across defined accounts.
• Business Development: Drive new and existing opportunities by managing the territory to maximize customer visits and identifying trends and opportunities that generate sales.
• Planning/Forecasting: Plan, forecast, and achieve objectives and KPIs using pre-call planning for increased effectiveness.
• Utilize VWR Resources: Leverage internal and external contacts and use the VWR CRM database to manage customer information and aid sales.
   

Qualifications:

• Education: Bachelor’s degree in Life Science or a related field preferred but not essential.
• Experience: Extensive experience in nurturing large accounts, managing vendors and distributors, technical expertise, and project management.
• Skills:
  • Ability to develop mutually beneficial relationships and drive strategic conversations with customers.
  • Excellent listening and organizational skills, with the ability to engage customers and build trust.
  • Outstanding interpersonal skills to manage various buyer types and personalities.
  • Strong organizational skills to drive projects forward.
  • Ability to synthesize and integrate sales data to support management decisions.
  • Capability to work independently and manage time and territory effectively.
  • Strong negotiation skills for large account pricing strategies and contracts.
  • Ability to handle difficult situations effectively.
     

How You Will Thrive and Create an Impact:

• Build and maintain client trust through continuous and transparent engagements.
• Engage in long-term strategic conversations and align with buyers at every stage of their purchase decision process.
• Be customer-focused and motivated to deliver value in every interaction.
• Be proactive, inspirational, and team-focused, sharing knowledge and developing relationships within the VWR network.
• Stay updated with relevant market trends and use specialists to offer valuable insights.
• Collaborate with and orchestrate the broader internal network.
• Commit to agreed actions and timelines with customers.
• Focus on outcomes and leverage the broader VWR network to support customer projects.
• Help quantify the benefits of solutions to customers.
• Develop credibility by challenging clients’ thinking to co-create valuable solutions.
• Drive meaningful conversations with customers to develop a vision and solutions to problems.

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Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.