Key Account Manager

ABOUT THE JOB

Want a 3D Career? Join Norgine.

At Norgine, our colleagues Dare themselves to be different and try new things, Drive to achieve their goals and beyond, and Develop themselves and their community.

We call it the 3D career at Norgine and it offers you a fully-rounded experience with no limits.

Bring everything about yourself that you’re proud of, whether that’s your passion for making a difference, focus on others’ well-being, or intellectual curiosity to unleash in a fast-paced environment and supportive community.

In return, get a sense of belonging, a long-term career with ongoing development and upskilling, and a company that cares about people’s wellness as much as you do.

Because at Norgine, we transform lives with innovative healthcare solutions.

We have an exciting opportunity for a Key Account Manager to join Norgine.

The person holding this position will report to the Hospital Business Manager and be a member of the UK/I Commercial team.

The core responsibility of the Key Account Manager is to achieve sales targets through the utilisation of KAM behaviours and ways of working. Implement sales, marketing and market access strategies to maintain and expand sales across the Norgine portfolio by working cross-functionally with market access, marketing, medical, sales managers and other KAMs. Develop, implement and Maintain a local Key Account Plan (KAP) for every account and product within the territory. Operate within the Norgine Business code and all relevant codes of practice.

TERRITORY TO COVER:

South East London; South West London; Surrey Heartlands; Frimley

If you want a multi-dimensional 3D career in a leading healthcare organisation, join us.

KEY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Research, write, implement and update KAPs that meet the needs of the local Health economy environment whilst delivering on Norgine’s Vision, Strategy and Sales objectives.

• Maintain an excellent knowledge of the Local Health Economy environment as well as an understanding of key national Healthcare drivers and Policies so these can be combined to produce effective KAPs.

o Ensure high levels of local intelligence to uncover opportunities

o Assimilate scientific and NHS knowledge in line with Product Opportunities

o Highly competent in analytical analysis and business acumen

o Up to date knowledge of the ABPI / IPHA Code of Practice

o Continually develop both technical and soft skills

• Work with the wider commercial organisation utilising all available cross-functional resources to develop and execute specific commercial strategies based on local nuances. The focus will be on maximising commercial opportunities

• Ensure the Norgine portfolio is successfully listed on the relevant formularies and protocols at the hospital and APC level. This requires the ability to successfully influence clinical managers and budget holders to secure agreement for product funding and optimum positioning within the local health economy

• Enhance patient care and help achieve Norgine’s business objectives by planning and delivering cohesive clinical-commercial discussions across the account, resulting in local agreements between payers and prescribers.

KEY INTERNAL RELATIONSHIPS:

• Hospital Business manager, local team, MSLs and Market Access

• UK & Ireland National Field Sales Manager

• Other members of the UK RCU Team

• Other relevant departments particularly Medical, Marketing and Market Access Teams

• Experience: previous credible level of hospital sales experience with a good working knowledge of Local primary/secondary care approval processes and protocol development. Demonstrable Key Account Management ability

• Special Training or competencies: ABPI qualification, valid UK driving licence, customer service focus, self-management skills, good communication and networking skills, good verbal, written and presentation skills, ability to quickly assimilate new data, understanding of marketing principles

• Sound Pharma and NHS knowledge

• IT competent: in the use of email, Microsoft Office programs, SharePoint, as well as CRM systems

• Dynamic, commercially aware, action-focused, accountable and confident of the value that Pharma brings to Patients.

• Desire to improve continually, seek coaching and challenge the status quo

• Positive and energetic, with a can-do attitude

• Good analytical skills and ability to utilise sales data to make timely decisions

• Education: professional qualification to Degree Level, preferably in Life Sciences

Financial Responsibilities:

• Responsible for assigned budget and focus on utilising this in the most efficient way to drive sales and optimise ROI.

Core Values

• Integrity (always doing the right thing)

• Teamwork (collaborating in good faith)

• Excellence (working at a high level of commitment and capability)

• Accountability (taking personal responsibility)

KAM behaviours are key for Role success

• Run It like you own it

• Always involve everyone

• Understand don’t assume

• Trust the Norgine team to deliver

• Take responsibility, share Accountability

This job description is a summary of the typical functions of the job; not an exhaustive or comprehensive list of all possible responsibilities, tasks and duties. Norgine reserves the right to change responsibilities to meet business and organisational needs as necessary.

• Field-based allowance

• Performance-related bonus

• 25 days annual leave

• Company car

• Pension

• Private Health Care option