Company Description
Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 20,000 EVOlutioneers across 40 markets worldwide, working in product innovation, software development, IT solutions, game hosting, and business support. Evolution’s dynamic and creative environment creates a unique opportunity for personal and professional growth.
Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally.
We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City, and DigiWheel.
Job Description
Job Description
The Key Account Manager is responsible to acquire, maintain, and optimise business relationships and partnerships to achieve business KPI’s. This will be by building relationships, increasing loyalty, and providing customers with the most relevant, personalised, and rewarding experience in a sustainable way.
Main Responsibilities:
- Working closely with internal stakeholders to optimise strategy and ensure KPI targets are met
- Representing the entire range of the Company’s products
- Distributing and presenting information to customers about upcoming game releases and opportunities
- Liaising with in-house resources and operators to undertake promotional campaigns fulfillment.
- Keeping close track on the performance of promotional campaigns to identify problems or issues that may arise
- Establishing and maintaining effective key account relationships
- Act as an intermediary between internal departments and customers
- Acting as an escalation point for customers for any issues, and drive resolution action
- Providing root-cause analysis, driving continuous improvement and execution of solutions
- Proactively assessing, clarifying, and validating customer needs on an ongoing basis
- Ensuring the timely and successful delivery of Company solutions according to customers’ needs and objectives.
The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; The scope of the job may also be subject to change as necessitated by business demand.
Qualifications
Experience & Qualifications Required:
- Previous experience within online B2B industry, ideally in online gaming industry. Experience as Account Manager (3-5yrs)
- Sound commercial awareness and knowledge of business development
- Demonstrate a clear knowledge of how to generate results in a complex commercial environment
- Experienced at effective client management.
- Proven team management capabilities
- Be analytical with the ability to think strategically
- Have a genuine passion for sales, negotiation, decision-making, and problem-solving
- Educational background in a related field would be preferred
- Strong communication and written ability in English (portuguese language would be an asset)
- Proficiency with Microsoft Office Suite, such as Excel and PowerPoint. Power BI would be an asset.
- Be presentable, willing to travel and work outside of normal office hours.
- Any other ad hoc duties related to the role
Additional Information
As a valued Team Member, you will be offered the following:
- Competitive salary
- Exclusive career growth opportunities – multiple key roles in the studio are being filled internally only
- An inclusive and diverse workplace, like-minded colleagues
- Access to Bookboon.com - e-library with 1000s of e-books, online courses, virtual classrooms and audio learnings
- "Grow with EVO" self-development training
What We Do
Evolution is a world-leader in product innovation and advanced IT-solutions for video streamed live casino. Our code runs 24/7/365 serving millions of users globally and processing financial transactions of thousands of EUROs every second.
Evolution AB (publ) is listed on Nasdaq Nordic with a MCAP of over EUR 20B.
The company was founded in 2006, inspired by the world-renowned casino in Monte Carlo. Using the rapidly emerging technology, Evolution founders wanted to bring the excitement from the live player experience in to the home. From that came our brand promise of delivering a product which was AS REAL AS IT GETS, and our key corporate value ALIVE.
Today, more than 13,000 EVOlutioneers work in the company’s sites across 5 continents. With an ever-growing world-wide demand for our innovative product and high quality services, we look for more high performing talent with a team player mindset and diverse skillsets and backgrounds.
Please read our Privacy and Cookies policies below before submitting any personal data to us: https://www.evolution.com/privacy-policy & https://www.evolution.com/cookies-policy
Followers must be 18+.
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Evolution is licensed and regulated by the Malta Gaming Authority under licence MGA/B2B/187/2010 issued on 01 of August 2018. Evolution is also licensed and regulated in many other jurisdictions such as the United Kingdom, Belgium, Canada, Romania, South Africa, and others.
