Key Account Manager

Job Description

You are a brand lover. You want to be in the driving seat and to impact. You want to work with a multi-cultural team where diversity is valued for what it brings – divergence of opinions that makes our life and business richer. You want to create amazing coffee moments for consumers through brands like Douwe Egberts, Jacqmotte, L’Or or Senseo. Then this job is for you!

As a Key Account Manager, you’ll be responsible for managing and expanding relationships with our important wholesalers and catering customers within JDE Peet's Away From Home market segment (B2B). You’ll build strategic partnerships and seek optimal product-market solutions for the customer to commercialize the added value of our premium coffee and tea solutions.

You'll be part of our Sales team based in Brussels and will report directly to the Segment Manager.

Your key responsibilities include:

• You will be responsible for the management and expansion/growth of both the existing customer portfolio and prospecting for potential customers
• You will be responsible for the full development of commercial proposals and develop detailed sales plans. You understand the needs of your customers and work proactively to integrate them into your sales plans.
• You realize the predetermined objectives regarding sales and volumes by selling concepts/systems, ingredients and cross selling
• Based on critical analysis and interpretation of sales data, you look for strategies to optimize the profitability of the existing customer portfolio.
• You negotiate annual and multi-year contracts with your customers. 
• You are responsible for the volume forecasting for your customers.
• You work together with marketing to guarantee the necessary visibility, the regional account manager team supports you in the field implementation and also cooperation with finance and operations is crucial. You facilitate the internal communication and follow up.
• You work your way in quickly and stay up to date with market trends, competitive developments and pricing strategies.

Qualifications

Working at JDE Peet’s is hands-on, giving you an opportunity to leave your mark. You will be working in the world’s largest pure-play coffee company, this comes with taking ownership, being growth oriented, having an entrepreneurial mindset & being accountable!

For this role we’re looking for someone who has the following skills and experience:

• You have a bachelor or master degree, ideally in a commercial orientation
• You have a minimum of 3 years of experience within Sales. Preferably you have gained this experience in an FMCG or food service environment and you have knowledge of catering/wholesalers accounts
• You have experience in drawing up sales and trade-marketing plans
• You enjoy analysing and interpreting data in order to transform them into insights. Your good knowledge of Excel helps you to do so.
• Persuasiveness and negotiation skills are in your DNA. You are a natural networker, both internally and externally you establish contacts and build relationships.
• You work independently and result-driven, have perseverance and take initiative. You have a growth mindset and continuously strive for opportunities to grow for yourself, your team, JDE and the client.
• You are fluent in Dutch, French and English.
• Driving license B

Additional Information

What’s it like to work at JDE Peet’s?

We are people united by the power and possibility of tea and coffee. At JDE Peet’s, we thrive on the freedom to pursue opportunities, provoking new ideas to make an impact at scale. Our ambition is simple – JDE Peet's: unleashing the possibilities of coffee and tea.

At JDE Peet's, we believe it’s amazing what can happen over a cup of coffee or tea. We also believe that a diverse and inclusive culture enables us to serve every coffee and tea lover in the best possible way. No matter who you are, where you come from, how you live your life, you can fulfil your ambitions and contribute to our success. When you grow, we grow, and coffee & tea grows.

At JDE Peet’s we offer a competitive compensation & benefits package, for this role this includes a company car that is friendly for the environment, a bonus opportunity, 33 days of holidays, eco and meal vouchers, etc… We value meeting colleagues in the office (Esplanade 1, 1020 Brussels: only 10 minutes’ walk from Metro Heysel) and we enjoy our focus time when working from home: we support you in getting the right ergonomic material to work from home efficiently and even offer the option to take a ‘workation’!

What’s next?
Interested? We’d love to hear from you! After we received your application we will do our utmost to give you quick feedback. Part of the recruitment procedure will be an online assessment, followed by interviews and a business case.

Our DE&I Statement

At JDE Peet’s we aim to create a better future where we authentically serve, reflect and embrace everyone. We believe in fostering a more diverse, equitable and inclusive organisation where everyone feels comfortable to truly be who they are and unleash their full potential. This means we do not tolerate discrimination on the basis of our race, ethnicity, sex, gender identity, sexual orientation, religion, nationality, age, disability, or any other trait protected by law.

Throughout the entire employee lifecycle, we place DE&I at the core of our people processes. This enables us to drive objectivity and eliminate any potential bias, ensuring an inclusive experience in the workplace. Do not hesitate to reach out if you require any reasonable adjustments to the recruitment process.

Apply to unleash a cup of amazing for your career.

Find out more at https://careers.jacobsdouweegberts.com/

#unleashyourpossibility #acupofamazing #LI-Hybrid