Key Account Manager

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Herne Bay, Canterbury, Kent, England, GBR
In-Office
Mid level
Hardware • Security
The Role
Manages and grows strategic customer accounts across the UK by developing account business plans, identifying new sales opportunities, negotiating contracts, managing pricing and rebates, promoting products, and maximizing cross-selling. Builds strong customer relationships, visits accounts, attends exhibitions, collaborates with product, marketing, and customer service teams, and supports sales targets through presentations, proposals, reporting, and effective negotiation.
Summary Generated by Built In

The Next Level of Fire & Life Safety Leadership

With more than two centuries of combined history, brands like Kidde, Kidde Commercial, Edwards, GST, Badger, and Aritech have been leading the way in protecting people and property around the world. Now, we’re taking that leadership to the next level. Kidde Global Solutions brings together the most trusted and iconic brands in safety, building upon our shared experience and expertise to address the needs and challenges of more customers in more places. With an unmatched portfolio of solutions and services, and a commitment to constant innovation we’re elevating the standards for an entire industry – and establishing the next level of fire and life safety leadership.

At Kidde Global Solutions, you’re joining a global technology leader in fire and life safety solutions and our employees are the heart of it all. With industry-defining brands in life safety and security, you’ll be part of a legacy of leadership working with cutting-edge technologies that protect lives and property worldwide. As a leading fire safety brand, our mission is to provide solutions that protect people and property from the effects of fire and related hazards. We’re committed to expanding our impact and providing dynamic opportunities for growth within our team. You’ll be part of a company that prioritizes quality, integrity, collaboration, and customer care, with the resources, training, and incentives to ensure your success every step of the way.

The Key Account Manager is responsible for increasing all business within the current customer key account base and opening new accounts throughout the UK. As well as having overall responsibility for business growth, the role includes product listing, pricing, rebates, and attending exhibitions.

Responsibilities
  • Create and manage an annual business plan by account.

  • Proactively identify new and different business opportunities to provide increased sales.

  • Stay up to date with all industry trends, issues, and news.

  • Ensure all business opportunities for EMS are managed professionally and cross-selling opportunities are maximized.

  • Ensure all EMS products obtain maximum focus and opportunities.

  • Maximize all networking opportunities and other relevant meetings. Visit all customers as required on a regular call cycle.

  • Develop and maintain strong relationships with key account customers.

  • Manage relationships with all contacts, including negotiating yearly contracts.

  • Provide strong representation for the company at all times.

  • Work closely with Product and Marketing personnel to ensure all sales opportunities are maximized.

  • Ensure strong internal communication to assist all departments in the company in understanding the accounts, listings, pricing, etc.

Qualifications / Requirements
  • Excellent verbal communication and interpersonal skills.

  • Ability to work closely with the Customer Service department.

  • Ability to produce presentations and business proposals, with strong negotiation skills.

  • Ability to execute expansion tactics and meet monthly sales targets.

  • Self-motivated, with strong planning skills.

  • Strong sales and business acumen.

  • Clear strategic mindset with an analytical focus.

  • Strong rapport and relationship-building capabilities at a commercial level.

  • Ability to communicate, present, and negotiate at all levels.

  • Innovation and creativity.

  • Results-driven approach.

  • Marketing and product development skills.

  • Ability to work autonomously.

  • Project management, problem-solving, organizational, and planning skills.

  • Advanced computer literacy.

  • Business plan and report writing skills.

  • Good understanding of the relevant industry.

Education / Experience
  • 2–5 years of experience working in a large corporation.

  • Sales, Engineering, or another technical degree preferred.

World Leaders in Fire and Life Safety

Kidde Global Solutions is a world leader in fire & life safety solutions tailored for complex commercial facilities to homes. Through iconic, industry-defining brands including Kidde, Kidde Commercial, Edwards, GST, Badger, and Aritech, we provide residential and commercial customers with advanced solutions and services to protect people and property in a wide range of applications, all around the globe.

Skills Required

  • 2-5 years of experience working in a large corporation
  • Excellent verbal communication and interpersonal skills
  • Ability to work closely with the Customer Service department
  • Ability to produce presentations and business proposals
  • Strong negotiation skills
  • Ability to execute expansion tactics and meet monthly sales targets
  • Self-motivated with strong planning skills
  • Strong sales and business acumen
  • Strategic mindset with an analytical focus
  • Strong commercial relationship-building capabilities
  • Ability to communicate, present, and negotiate at all levels
  • Marketing and product development skills
  • Ability to work autonomously
  • Project management, problem-solving, organizational, and planning skills
  • Advanced computer literacy
  • Business plan and report writing skills
  • Good understanding of the relevant industry
  • Sales, Engineering, or another technical degree

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The Company
HQ: Palm Beach Gardens, FL
6,021 Employees
Year Founded: 1917

What We Do

Kidde Global Solutions (KGS) is a global fire and life-safety company bringing together trusted safety and security brands. It provides advanced solutions and services for residential and commercial customers, helping protect people and property across a wide range of applications worldwide. The company focuses on raising industry standards through its combined experience and expertise in fire protection, detection, alarms, and related security offerings.

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