Job title:
E-Commerce Key Account Manager
Your role:
In this role, you have the opportunity to:Drive and shape the growth of our e-commerce business across key online customers in Turkish market. You will take full commercial ownership of your accounts, leveraging strong e-commerce fundamentals, data-driven decision-making, and impactful customer relationships.Working cross-functionally with Marketing, Retail Media, Supply Chain, and Finance, you will ensure our brands are visible, competitive, and successful in the online environment.- Full end-to-end ownership of assigned e-commerce key accounts, including revenue, margin, forecasting, and promotional planning
- Development and execution of customer-specific e-commerce strategies and annual joint business plans
- Building and continuously optimizing e-commerce fundamentals:
- Digital shelf excellence
- Product content & SEO
- Availability (OSA)
- Search performance
- Retail media activation
- Planning, steering, and evaluating promotional calendars and investment strategies
- Analyzing sell-out data, market trends, and shopper insights to identify growth opportunities
- Proactively tracking and managing key KPIs such as conversion rate, traffic, content score, and on-shelf availability
- Leveraging advanced e-commerce tools and dashboards to monitor and optimize performance
You're the right fit if:
- A degree in Business Administration, Marketing, Digital Business, or a related field
- Min 8 years of professional experience at least 5 years commercial experience in E-Commerce Key Account Management or Digital Sales
- Strong understanding of online customers, digital business models, and performance drivers
- A highly analytical mindset with a passion for data-driven decision-making
- Strong ownership, negotiation skills, and customer-centric thinking
- Curiosity and openness to explore and apply digital and AI tools in daily work
- Excellent communication and collaboration skills in cross-functional teams
- Fluency in English
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
About Philips
Are you ready to do the work of your life to help the lives of others? Learn more about our business, discover our rich and exciting history and learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care.
Skills Required
- Degree in Business Administration, Marketing, Digital Business, or a related field
- At least 8 years of professional experience
- At least 5 years of commercial experience in E-Commerce Key Account Management or Digital Sales
- Strong understanding of online customers, digital business models, and performance drivers
- Highly analytical mindset and data-driven decision-making ability
- Strong ownership, negotiation skills, and customer-centric thinking
- Curiosity and openness to using digital and AI tools
- Excellent communication and cross-functional collaboration skills
- Fluency in English
Philips Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Philips and has not been reviewed or approved by Philips.
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Retirement Support — Retirement support is positioned as a standout, including a strong 401(k) match (often described at 7%) alongside pensions in some contexts.
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Flexible Benefits — Flexible benefits are emphasized through choice in health insurance options and a broad “Total Rewards” approach that combines compensation, health and wellness, and work-life support.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous paid time off and policies covering parental leave, caregiving responsibilities, volunteering, and family medical leave.
Philips Insights
What We Do
Do the work of your life to help the lives of others. As a leading health technology company, it is our purpose to improve people’s health and well-being through meaningful innovation. Our goal is to improve 2.5 billion lives per year by 2030. We also strive to be the best place to work for people who share our passion, by promoting personal development, inclusion and diversity while acting responsibly towards our planet and society.
