Key Account Manager

Posted 13 Days Ago
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Duxford, South Cambridgeshire, Cambridgeshire, England, GBR
In-Office
Entry level
Aerospace • Automotive • Industrial • Manufacturing
The Role
Manage and grow key customer accounts by achieving sales and profitability targets, developing new business, negotiating pricing and contracts, supporting technical queries, forecasting demand, monitoring market developments, and coordinating internal teams to deliver excellent customer service. The role focuses on expanding market share, protecting existing business, and strengthening customer relationships across assigned territories.
Summary Generated by Built In

With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advance composite materials, including carbon fiber, woven reinforcements, resins, prepregs, honeycombs and additive manufactured parts. We invite you to join the Hexcel team at various manufacturing sites, sales offices and R&T centers around the globe. Become a part of the “strength within.”

Hexcel is currently seeking a Key Account Manager for our Duxford, UK location, however remote working from Southwest UK could be considered.

The selected individual will be responsible for but not limited to the following obligations:

  • Achieve or exceed sales targets while maintaining profitability and working within budget.
  • Identify and develop new business opportunities to increase market share and drive growth.
  • Manage and strengthen relationships with key customers and prospects.
  • Protect and grow existing business while securing new sales opportunities.
  • Support customers with technical queries, coordinating specialist assistance where required.
  • Prepare and provide accurate customer information for sales planning and contract negotiations.
  • Monitor and report market, commercial, and technical developments within assigned territories.
  • Contribute to short, medium, and long-term sales forecasting and budgeting activities.
  • Negotiate pricing, supply arrangements, and contract extensions within agreed parameters.
  • Act as the primary liaison between customers and internal departments to ensure excellent service delivery.

Qualifications:

  • University degree or equivalent experience.
  • Proven experience in a Key Account Management, Sales, or Business Development role.
  • Background knowledge of composites and/or the aerospace industry is desirable.
  • Experience working within a multinational manufacturing environment.
  • Strong commercial awareness and business acumen.
  • Excellent written, verbal, and interpersonal communication skills.
  • Skilled negotiator with the ability to influence stakeholders at all levels.
  • Strong leadership capabilities with a proactive and self-motivated approach.
  • Ability to manage multiple priorities and work effectively within a matrix organisation.
  • International outlook with willingness and ability to travel as required.

Candidates must be eligible to work in the country where the position is based. Hexcel (NYSE: HXL) is a global leader in advanced composites technology, a leading producer of carbon fiber, and the world leader in honeycomb manufacturing for the commercial aerospace industry.

Skills Required

  • University degree or equivalent experience
  • Proven experience in key account management, sales, or business development
  • Background knowledge of composites and/or the aerospace industry
  • Experience working within a multinational manufacturing environment
  • Strong commercial awareness and business acumen
  • Excellent written, verbal, and interpersonal communication skills
  • Strong negotiation and stakeholder influence skills
  • Strong leadership capabilities and a proactive, self-motivated approach
  • Ability to manage multiple priorities and work effectively within a matrix organization
  • International outlook and willingness and ability to travel as required
  • Eligibility to work in the country where the position is based

Hexcel Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexcel Corporation and has not been reviewed or approved by Hexcel Corporation.

  • Fair & Transparent Compensation Pay is often characterized as competitive or good for the area, with overtime and bonuses contributing to a stronger overall cash picture. Compensation is also described as varying by role and location, but it still stands out as a perceived strength in many operational settings.
  • Retirement Support Retirement offerings include a 401(k) with employer matching and access to stock-related programs such as an employee stock purchase plan. This supports a total-rewards story that goes beyond base pay for eligible roles.
  • Inclusive Benefits Coverage Core coverage is described as broadly available to U.S. employees, including medical, prescription, dental, and vision plans alongside life and disability protections. Tuition reimbursement and voluntary insurance options further widen the practical usefulness of the package.

Hexcel Corporation Insights

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The Company
HQ: Stamford, CT
2,656 Employees
Year Founded: 1948

What We Do

As a leading producer of carbon fiber reinforcements and resin systems, and the world leader in honeycomb manufacturing for the commercial aerospace industry, Hexcel is creating a better world for us all through lightweight solutions.

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