Key Account Manager

Posted 2 Days Ago
Be an Early Applicant
St. Louis Park, MN, USA
In-Office
Entry level
Logistics • Transportation
Smart solutions to move your freight
The Role
Manages relationships with RXO’s key clients, serving as their primary liaison and advocate. Responsibilities include expanding customer accounts, developing repeatable sales, negotiating rates and terms, procuring specialized equipment, coordinating carriers, maintaining shipment and brand integrity, updating sales and volume metrics, and monitoring accurate billing.
Summary Generated by Built In

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Key Account Manager at RXO, you’ll serve as the daily point of contact and relationship manager for our most important clients.

What your day-to-day will look like:

  • Serve as an advocate and liaison for RXO’s top clients to ensure overall customer satisfaction

  • Expand current customer accounts through ongoing relationship development

  • Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.

  • Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales

  • Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures

  • Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics

  • Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations

RXO, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RXO, Inc. and has not been reviewed or approved by RXO, Inc..

  • Healthcare Strength Medical coverage is described as comprehensive, including prescription drugs, virtual care, dental and vision, with the company stating it covers the majority of healthcare costs. Wellbeing resources such as mental-health/EAP and pre- and post‑natal support are also highlighted.
  • Retirement Support Retirement offerings include a 401(k) with company match that the company reports enhancing in 2024, with plan details available through the Benefits Center. Access to financial planning services further supports retirement readiness.
  • Leave & Time Off Breadth Time off options are described as broad, covering paid vacation and specialized leaves such as bereavement and military leave with differential pay. Additional provisions include parental/family‑bonding leave and, in some materials, paid time off for volunteering.

RXO, Inc. Insights

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The Company
HQ: Charlotte, NC
4,634 Employees
Year Founded: 2022

What We Do

RXO is an asset-light transportation provider that uses a best-in-class combination of scale, technology and third-party capacity to move freight for our customers. We serve more than half of the Fortune 500's supply chain with an extensive network of carriers and logistics experts.

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