Job Description Summary
Responsible for key account management at a local level, usually managing a small team or managing specific account(s)/relationships. Manage the business relationship and activities with key accounts in order to foster and extend the relationship & obtain the sales targets. Develop and maintain relationships with key stakeholders within accounts, developing deep understanding of customer challenges with respect to patients and identifying solutions that enhance patient care.Job Description
KEY ACCOUNT MANAGER
Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape!
We are seeking an experienced and commercially astute Key Account Manager to drive sustainable sales growth and strengthen strategic partnerships within the Dischem group and Dischem & CJ wholesalers. The successful candidate will be responsible for managing key customer relationships, developing and executing account strategies, negotiating commercial agreements, and delivering sales and market share objectives across the Dischem group and wholesalers. This role requires a highly analytical, customer-focused professional who can influence stakeholders, identify growth opportunities, and collaborate effectively across multiple business functions.
Your responsibilities include, but are not limited to:
- Drive sales growth and deliver agreed revenue, profitability, and market share targets across key customer accounts.
- Develop and execute strategic account plans that align with business objectives and customer needs.
- Build and maintain strong relationships with pharmacy groups, wholesalers, buyers, and key decision-makers.
- Lead commercial negotiations, promotional initiatives, and product listing opportunities to maximise business performance.
- Analyse sales, market, and customer data to identify opportunities, improve forecasting accuracy, and support business decisions.
- Collaborate with cross-functional teams including Marketing, Supply Chain, Finance, and Commercial Excellence to ensure successful execution of customer strategies.
What you’ll bring to the role:
- Bachelor's Degree in Business, Commerce, Science, Pharmacy, or a related field.
- Proven experience managing key accounts within the pharmaceutical, healthcare, FMCG, retail pharmacy, or wholesale environment.
- Strong track record in account planning, commercial negotiations, and customer relationship management
- Advanced analytical skills with proficiency in Excel, PowerPoint, and CRM systems.
- Excellent communication, negotiation, and stakeholder management skills.
You’ll receive:
- Competitive market related salary
- Learning & development opportunities
- Substantial medical aid subsidy
- Group Life benefits, including dread disease cover
- Company paid medical aid gap cover
- Flexible working
- Generous leave policy, including parental leave
Why Sandoz?
Sandoz is the global leader in Biosimilar and Generic medicines, a segment of the healthcare industry that delivers 80% of the world’s medicines at 30% of the cost, touching the lives of more than 1 billion people across 100+ countries! While we are proud of our achievements, we have an ambition to do more so that everyone can achieve the basic human right of good health.
With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help even more people gain access to low-cost, high-quality medicines, sustainably.
Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills, experience an agile and collegiate environment with impactful careers, where diversity of thought is welcomed and where personal growth is supported!
If you are a results-driven professional with a passion for building strategic partnerships and delivering commercial success, we invite you to apply.
Join us, help us make healthcare fairer and faster.
Commitment to Diversity & Inclusion:
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
The Company’s Employment Equity Plan and Targets will be considered as part of the recruitment process
#Sandoz
Skills Desired
Skills Required
- Bachelor's Degree in Business, Commerce, Science, Pharmacy, or related field
- Proven experience managing key accounts within pharmaceutical, healthcare, FMCG, retail pharmacy, or wholesale environments
- Track record in account planning, commercial negotiations, and customer relationship management
- Advanced analytical skills with proficiency in Excel, PowerPoint, and CRM systems
- Excellent communication, negotiation, and stakeholder management skills
Sandoz Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sandoz and has not been reviewed or approved by Sandoz.
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Healthcare Strength — Health, dental, vision, and prescription coverage are consistently described as core components across U.S. roles and materials. Feedback suggests the medical offering is broad and a standard pillar of the package.
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Retirement Support — A 401(k) plan with a company match described as generous is commonly included for U.S. roles. This savings support is positioned alongside other primary benefits as part of total rewards.
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Equity Value & Accessibility — Equity eligibility is noted for many positions and a global all‑employee share program is being introduced from 2026. These elements add upside beyond base salary and annual bonus.
Sandoz Insights
What We Do
Sandoz is the global leader in generic and biosimilar medicines. Our Purpose is to pioneer access to medicines for patients globally. We are on a mission to drive innovation in the healthcare industry by freeing up resources sustainably and responsibly while continuing to address global health challenges such as antimicrobial resistance. We are present in more than 100 countries and our medicines serve some 500 million people every year. We have two main global businesses: Generics - divided between standard generics and complex generics - and Biosimilars.
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