Key Account Manager

Posted 4 Days Ago
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Sandoz, CA, USA
In-Office
Entry level
Biotech • Pharmaceutical
The Role
Manage sales growth and strategic relationships across designated pharmaceutical accounts. Develop account strategies, business plans, and tactical initiatives; negotiate contracts; identify customer needs and opportunities; organize customer programs; maintain CRM data; and collaborate with marketing and medical teams. The role may supervise direct reports and requires timely reporting of product complaints and adverse events. Performance is measured by account revenue growth, sales results, and budget management.
Summary Generated by Built In

Job Description Summary

Experienced sales professionals responsible for achieving sales targets for a specific account(s). Responsible for establishing and implementing a sales/business plan for a designated client base or implementation of a specific sales program to effectively support the patient journey and properly position Sandoz and its brands.

Job Description

Major accountabilities: 

  • Responsible for driving sales, promotion and development in the designated accounts to reach commercial goals -Develop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and executes.
  • Establish and develop long-term relationships with key customers.
  • Acquire a thorough understanding of key customer needs and requirements.
  • Expand the relationships with existing customers by continuously proposing solutions that meet their needs and objectives.
  • Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts -Prepare and negotiate contracts, and guide initiatives that the company launches to target particular account -Organize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans -Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Sandoz CRM system.
  • Responsible for establishing and implementing a sales/business plan for a designated client base.
  • May manage a few direct reports -Reporting of technical complaints / adverse events / special case scenarios related to Sandoz products within 24 hours of receipt -Distribution of marketing samples (where applicable)

 Key performance indicators:

  • Sales revenue and revenue growth in designated accounts -Operating budget for designated key accounts (Budget, Cost, Sales, etc.)

 Minimum Requirements: 
  Work Experience:

  • Key account management experience.
  • Sales experience in multinational companies.
  • Team management experience is preferred.

 Skills:

  • Account Management.
  • Biosimilar Drugs.
  • Business Opportunities.
  • Business Planning.
  • Competitive Intelligence.
  • Crm (Customer Relationship Management).
  • Customer Requirements.
  • Key Account Management.
  • Market Share.
  • Promotion (Marketing).
  • Sales.
  • Sales Management.
  • Sales Planning.
  • Sales Strategy.

 Languages:

  • English.
  • Croatian.

Work location:

  • Primorsko goranska county, Istarska county, Ličko-sensjka county

Contract type:

  • This is a fixed-term contract until 31 October 2027, with potential future opportunities within the company, subject to business needs and available positions.

Skills Desired

Skills Required

  • Key account management experience
  • Sales experience in multinational companies
  • English language proficiency
  • Croatian language proficiency
  • Team management experience

Sandoz Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sandoz and has not been reviewed or approved by Sandoz.

  • Healthcare Strength Health, dental, vision, and prescription coverage are consistently described as core components across U.S. roles and materials. Feedback suggests the medical offering is broad and a standard pillar of the package.
  • Retirement Support A 401(k) plan with a company match described as generous is commonly included for U.S. roles. This savings support is positioned alongside other primary benefits as part of total rewards.
  • Equity Value & Accessibility Equity eligibility is noted for many positions and a global all‑employee share program is being introduced from 2026. These elements add upside beyond base salary and annual bonus.

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The Company
HQ: Basel
17,135 Employees

What We Do

Sandoz is the global leader in generic and biosimilar medicines. ​ ​Our Purpose is to pioneer access to medicines for patients globally. We are on a mission to drive innovation in the healthcare industry by freeing up resources sustainably and responsibly while continuing to address global health challenges such as antimicrobial resistance.​ We are present in more than 100 countries and our medicines serve some 500 million people every year. We have two main global businesses: Generics - divided between standard generics and complex generics - and Biosimilars.

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