Key Account Manager

Posted 9 Days Ago
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Bucharest, București, ROU
In-Office
162K-230K Annually
Mid level
Healthtech • Telehealth
The Role
Manage and grow strategic customer accounts by building relationships, developing account strategies and sales plans, leading contract negotiations, managing P&L and forecasts, coordinating cross-functional teams (marketing, supply chain, service), driving promotions and sell-out performance, monitoring cashflow and KPIs, and using digital performance metrics to optimize activation and growth.
Summary Generated by Built In
Job TitleKey Account Manager

Job Description

Key Account Manager builds high level relationship at customer level, in order to drive the sales in the channel and become the preferred partner for growth.

The Key Account Manger role deals with all commercial aspects, logistics, pricing, e-communication, activation and planning.

Key Account Manager drives and accelerates Pharma business.

Your role:

  • Develop & deploy One Philips approach to the customer, by working with TSM, Marketing, Service, Supply Chain team members at account;
  • Build and maintain strong relationship with the customers;
  • Develop a deep understanding of the customers strategies and competitive landscape needed to create the winning strategy with the customers;
  • Develop Account Strategy aligned with the Customer’s priorities, and drive key account customer Sales Plans in order to fulfill key account plan growth;
  • Able to create, manage and drive account plans, transforming budgeted targets into specific strategy and actions;
  • Prepare, execute, and lead the monthly or quarterly business review meetings with customer;
  • Responsible for the annual contract negotiations, meeting deadlines and commercial policy requirements;
  • Use all the tools and tactics in order to ensure healthy business development;
  • Responsible for trade promotions via well-structured activation calendar;
  • Manage the P&L and accounts forecast with high accuracy, ensuring both targets and expectation are met by driving profitable sustainable growth;
  • Constantly follow up on AR, monitoring overdue to ensure healthy business cashflow;
  • Ensures portfolio sell in / sell out mix in line with company’s strategy;
  • Be the industry expert by monitoring competitors, customers and technology changes and being able to predict and react to changes accordingly;
  • Analyze traffic data & conversion rates for Philips products;
  • Driving Brand Preference & Sell-out performance for designated customers;
  • Driving Champion sell out as % of total sales.

You're the right fit if you have:

  • 3 - 5 years’ experience in a commercial position in pharma, retail industry, sales or purchasing, successfully delivering on growth targets.
  • Exceptional business planning, account management and negotiation skills.
  • o In depth knowledge of the online shopper and understanding of activation tactics.
  • Strong understanding and know-how of digital performance metrics and environment.
  • Able to build relationships with customers, to fully understand the market and make relevant decisions in order to drive sales and growth.
  • Experience of managing budgets and maximizing ROI.
  • A great communicator able to build strong relationships with both internal and external stakeholders.
  • Commercial talent that thinks in creative solutions driven by results.
  • Strong drive and ability to motivate others.
  • Dedicated, enthusiastic, innovative, and proactive.
  • Ability to read, analyze, and interpret general business reports.
  • Ability to write reports and business interpretation to effectively present information and respond to questions from groups of managers, clients, and customers.
  • English language both conversation and written.

In return, we offer you:

  • A dynamic and supportive team of professionals.
  • Performance-based bonus.
  • Possibility to purchase Philips products with discounts.
  • Flexible work schedule and development opportunities.

Compensation & benefits

Doing meaningful work should come with fair, transparent rewards.

The base salary range for this role is between 162 000 –230 000 RON gross annually . We determine pay within the range using objective factors, like the skills the role requires, your relevant experience and the responsibility you'll have in this role, alongside internal equity and local market considerations.

This role is eligible for an incentive with your rewards linked to KPIs and company results.

We’ll share the full approach with you during the interview process, so you can make a clear, informed decision.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about our business. • Discover our rich and exciting history. • Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

#LI-EU

#LI-Office

#PersonalHealth

Skills Required

  • 3-5 years experience in a commercial role in pharma, retail, sales, or purchasing
  • Exceptional business planning, account management and negotiation skills
  • In-depth knowledge of online shopper behavior and activation tactics
  • Strong understanding of digital performance metrics and digital commerce environment
  • Ability to build and maintain strong customer relationships and understand market dynamics
  • Experience managing budgets, P&L and maximizing ROI
  • Excellent communication skills for internal and external stakeholder engagement
  • Commercial mindset with creative, results-driven problem solving
  • Ability to motivate others and work proactively
  • Ability to read, analyze, and interpret business reports
  • Ability to write reports and present business interpretations to managers and clients
  • Proficient English communication (spoken and written)

Philips Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Philips and has not been reviewed or approved by Philips.

  • Retirement Support Retirement support is positioned as a standout, including a strong 401(k) match (often described at 7%) alongside pensions in some contexts.
  • Flexible Benefits Flexible benefits are emphasized through choice in health insurance options and a broad “Total Rewards” approach that combines compensation, health and wellness, and work-life support.
  • Leave & Time Off Breadth Leave and time off breadth appears strong, with generous paid time off and policies covering parental leave, caregiving responsibilities, volunteering, and family medical leave.

Philips Insights

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The Company
HQ: Cambridge, MA
80,000 Employees
Year Founded: 1891

What We Do

Do the work of your life to help the lives of others. As a leading health technology company, it is our purpose to improve people’s health and well-being through meaningful innovation. Our goal is to improve 2.5 billion lives per year by 2030. ​ ​ We also strive to be the best place to work for people who share our passion, by promoting personal development, inclusion and diversity while acting responsibly towards our planet and society.

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