The Role
Drive channel partner recruitment, onboarding, and performance; manage strategic key accounts, negotiate contracts, ensure collections, track pipeline via CRM, prepare forecasts and MIS, and coordinate cross-functionally to grow revenue.
Summary Generated by Built In
Position: Key Account Manager – Business Expansion & Channel Sales Development
Department: Sales & Business Development
Reporting To: Regional Sales Manager / Vice President – Sales & Strategy
Location: Open (Travel Required)
Employment Type: Full-Time
Compensation
- CTC: Up to ₹40,000 per month
- Performance Incentives: As per company policy
- Travel Allowance: As per company policy
About the Role
We are looking for a dynamic and result-oriented Key Account Manager (KAM) to drive channel partner development, and key account management. The ideal candidate will be responsible for expanding the company's presence by identifying new business opportunities, developing strategic channel partnerships, and managing existing key accounts to maximize revenue and customer satisfaction.
The role requires a strong understanding of B2B sales, dealer/distributor management, relationship building, and business development.
Key Responsibilities
Channel Sales Development
- Recruit, onboard, and develop new channel partners, distributors, and dealers.
- Strengthen relationships with existing channel partners to maximize sales.
- Conduct regular partner meetings and performance reviews.
- Ensure channel partners receive adequate product and sales training.
- Monitor channel performance and implement improvement plans.
Key Account Management
- Manage strategic accounts and ensure high customer satisfaction.
- Develop long-term business relationships with enterprise customers.
- Handle commercial negotiations and contract renewals.
- Resolve customer concerns in coordination with internal teams.
- Increase wallet share from existing customers through upselling and cross-selling.
- Dealer Engagement
- Dealer Overdue payment tracking & reconciliation
Sales & Revenue Management
- Prepare sales forecasts and business plans.
- Track sales pipeline through CRM.
- Maintain accurate sales reports and MIS.
- Ensure timely payment collections from assigned accounts.
Market Intelligence
- Monitor competitor activities and pricing.
- Gather customer feedback to improve products and services.
- Identify emerging market trends and recommend business strategies.
Cross-functional Coordination
- Work closely with Operations, Finance, Service, and Supply Chain teams to ensure seamless customer support.
- Coordinate with Marketing for promotional campaigns and channel engagement activities.
Eligibility Criteria
Education
- Bachelor's Degree in Business Administration, Marketing, Commerce, Engineering, or a related field.
- MBA (Sales/Marketing) will be an added advantage.
Experience
- 4–6 years of experience in:
- Key Account Management
- Business Development
- Channel Sales
- Dealer/Distributor Management
- B2B Sales
Experience in EV, Automotive, Batteries, Mobility, Energy, Industrial Products, FMCG, Telecom, or Consumer Durables will be preferred.
Travel Requirement
- Extensive travel within the assigned territory is mandatory.
- Willingness to travel frequently for customer meetings, channel development, and channel expansion initiatives.
What We Offer
- Competitive salary package up to ₹40,000 per month (CTC).
- Performance-based incentives.
- Career growth opportunities in a high-growth organization.
- Exposure to strategic business development and key account management.
- Learning and development opportunities.
- Collaborative and performance-driven work environment.
Skills Required
- Bachelor's Degree in Business Administration, Marketing, Commerce, Engineering, or related field
- MBA (Sales/Marketing)
- 4-6 years experience in Key Account Management, Business Development, Channel Sales, Dealer/Distributor Management, or B2B Sales
- Experience with EV, Automotive, Batteries, Mobility, Energy, Industrial Products, FMCG, Telecom, or Consumer Durables
- Proven relationship-building, commercial negotiation, contract renewal, upselling and cross-selling skills
- Experience using CRM, sales pipeline tracking, sales forecasting and maintaining MIS/reports
- Willingness to travel extensively/frequently within assigned territory for customer and partner meetings
- Dealer engagement experience including overdue payment tracking and reconciliation
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The Company
What We Do
Pointo's mission is to provide a comprehensive EV battery solution with focus on Financial Inclusion and Climate. We are currently working on expanding the EV ecosystem through AI/ ML based battery-tech to estimate the life for Lithium Batteries. Using battery-tech, we are able to leverage battery lifecycle over the course of 8-10 years in different use cases to create 2nd hand market and generate better returns. Our unique network of VLE partners help us reach our customers through community connections and create jobs for the underserved segments in the process. This also help us provide best possible solutions to meet their customised needs. With a deep understanding of the EV ecosystem, we are well-positioned to offer extensive solutions that cover the entire value chain.
