Key Account Manager

Posted 11 Hours Ago
Be an Early Applicant
Riyadh, SAU
In-Office
Mid level
Manufacturing
The Role
Manage and grow wholesale customer relationships (distributors/retailers), drive sales and market share, coordinate cross-functional order fulfilment, support marketing campaigns, and report on sales performance while identifying new business opportunities.
Summary Generated by Built In
Shape & Create - And make it happen!

The Villeroy & Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining & Lifestyle and Bath & Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. Want to become part of us? #shapeandcreate

Role:

  • Develop and maintain strong relationships with wholesale customers, including distributors, wholesalers, and retailers.
  • Attend needed Internal Sales calls or meetings and actively participate.
  • Ensure a steady corporate reporting system is followed at all times.
  • Make recommendations towards facilitating a more sustainable progress within the set sales strategy in order to maximize coverage, sales and increase market share.
  • Provide exceptional customer service and support to wholesale customers, addressing their inquiries, concerns, and product-related issues on a timely manner.
  • Act proactively with high level of credibility and responsibility towards management reporting.
  • Collaborate with the marketing team to develop and execute effective sales and marketing campaigns targeted at wholesale customers.
  • Stay updated with industry trends, competitor activities, and market conditions to effectively position products and drive sales.     
  • Collaborate with cross-functional teams, including supply chain, customer service and finance, to ensure smooth order fulfilment, timely delivery, and accurate invoicing.           
  • Identify and target new business opportunities to expand the wholesale customer base.

Profile:

  • Strong communication and socializing skills.
  • Outstanding persuasion skills.
  • Strong analytical skills.
  • High presentation skills.
  • A professional, courteous, and helpful manner.
  • Outstanding organizational skills.
  • Ability to multi-task and carry out multiple responsibilities.
  • Ability to work with a team and being an effective team member.
  • Ability to work and handle customers under stress and meet deadlines.

 

Education and/ or Experience:

  • Bachelor’s degree in business administration/marketing.
  • 3 – 5 years of building materials wholesale sales experience in the assigned area.
  • Understanding of local trade and market demands is important.

 

Language Skills:

  • The ability to respond to common inquiries or complaints from customers in effective English language; verbal and written communication skills. Arabic language is an asset.

 

Measures of Performance:

  • Sales Performance across the area, based on Sales KPI’s
  • New businesses initiated as per SMART objectives

 

Business capabilities:

  • Customer understanding and Relationships                                  
  • Selling and Influencing                                                                                     
  • Negotiation                                                                                                          
  • Channel and Customer Activation
  • Channel and Customer Strategy and Planning
  • Commercial Management
  • Resource Planning and Organization                                                        

Think outside the box with us! #shapeandcreate

Skills Required

  • Bachelor's degree in Business Administration or Marketing
  • 3 - 5 years building materials wholesale sales experience in assigned area
  • Understanding of local trade and market demands
  • Strong communication and socializing skills
  • Outstanding persuasion skills
  • Strong analytical skills
  • High presentation skills
  • Professional, courteous, and helpful manner
  • Outstanding organizational skills
  • Ability to multi-task and carry out multiple responsibilities
  • Ability to work with a team and be an effective team member
  • Ability to handle customers under stress and meet deadlines
  • Effective verbal and written English communication
  • Arabic language
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The Company
HQ: Mettlach
1,858 Employees
Year Founded: 1748

What We Do

Opportunities for go-getters and goal-setters – become part of Villeroy & Boch! Ceramic is our strength. But the ability to perceive things differently is also part of our DNA. For this precise reason, we are looking for motivated colleagues to join our 8,000 employees in 125 countries. People who are eager to make things happen and rise to new challenges. And to work with us to shape Villeroy & Boch's successful future. Find out more about our extensive and varied vacancies offering excellent career and development prospects – in departments including Marketing & Sales, Online Marketing & E-commerce, HR, Finance, SCM, IT and Production. Take your first step on the career ladder with Villeroy & Boch Pupils: build solid foundations for your career with an apprenticeship or a dual study programme. Students: from work experience to student traineeships or dissertation – opportunities are available in many different departments. Graduates: as part of our junior programme, we support you all the way to your first management position. Professionals: we offer exciting opportunities for people at all stages of their careers, from entry-level positions to management roles. You will take on exciting tasks as well as responsibility at Villeroy & Boch from day one. Because we firmly believe that each and every one of our employees has his or her own very individual strengths. We will help to you fully explore this valuable potential, with tailored training and development programmes, a balance between career and family life, an attractive working environment with impressive architecture, modern offices and a friendly atmosphere. And, of course, by rewarding outstanding performance. Visit our careers website now to find out more about the company and our current vacancies. We look forward to hearing from you. Visit villeroyboch.com/career! Legal notice & privacy policy: https://www.villeroy-boch.de/social-media-datenschutz-impressum.html

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