Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job DescriptionRole Summary:
We are looking for a Key Account Manager to join our team and be part of our growth. The purpose of this role
is to manage, grow, and consolidate orders towards our strategic partners. This role will work to build very
strong and solid relationships with key accounts, maximize their potential and improve their performance,
deliver on their needs and requests, give them insights, and negotiate deals and special contractual terms.
What’s On Your Plate?
● Build and maintain effective long-term relationships and a high level of satisfaction with key
senior-level decision-makers and influencers at an assigned group of customer accounts that may
include major strategic customers within a geographic or industry focus.
● Identify, develop, and typically close new sales opportunities.
● Create demand for the organization's products and services by raising their profile with customers.
● Achieve revenue targets by increasing revenue spend per account.
● Conduct regular status and strategy meetings with the customer's senior management to understand
their needs and link them to the organization's product/service strategies.
● Service quality need to be consistent for all the brands.
● Maintain continuous business relationship with clients/ restaurants
● Provide excellent service and support in order to build strong relationship and resolving operational
issues between clients/ restaurant and company.
● Optimize the restaurant content (MOA, Delivery time).
● Maintain regular relationships with various stakeholders from the brand
● Provide quarterly reviews to partners to showcase the areas of growth and areas of potential
improvement.
● Provide and maintain high service levels to the brands to ensure a seamless experience to both
customers and partners.
● Work internally with the various departments to ensure all requirements of brand is met.
● Update and maintain a track record of all activities related to the brand on SalesForce.
Qualifications
What Did We Order?
● Minimum 3-5 years full time professional experience in related field.
● Previous experience working in an e-commerce or FMCG company is a plus
● In-depth Knowledge of Food Industry Market and e-commerce.
● Able to analyze data and sales statistics and curate a solution
● Proficient in Excel
● Excellent verbal and written communication skills
Skills Required
- Minimum 3-5 years full time professional experience in related field
- In-depth knowledge of food industry market and e-commerce
- Able to analyze data and sales statistics and curate a solution
- Proficient in Excel
- Excellent verbal and written communication skills
- Previous experience working in an e-commerce or FMCG company
- Update and maintain activities on Salesforce
Delivery Hero Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.
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Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
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Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
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Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.
Delivery Hero Insights
What We Do
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
