Key Account Manager, Virginia Region (Johnson and Johnson MedTech, Electrophysiology)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

MedTech Sales

Job Sub Function:

Capital Sales -- MedTech (Commission)

Job Category:

People Leader

All Job Posting Locations:

Norfolk, Virginia, United States, Richmond, Virginia, United States of America, Virginia Beach, Virginia, United States

Job Description:

Johnson & Johnson MedTech, Electrophysiology, is recruiting a Key Account Manager to join our team in the Norfolk, VA; Richmond, VA; Newport News, VA; Virginia Beach, VA areas.

Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com/. 

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

As the Key Account Manager, you will:

• Manage key performance indicators including net revenues and new product introduction in key hospitals in the US.
• Develop working relationships with all stake holders in Key Accounts including health care providers, staff, lab directors, administrative leaders, etc. and develop relationships with key electrophysiology internal stake holders in order to use a broad range to drive business.
• Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of Electrophysiology catheter products and systems (e.g., The CARTO® System and appropriate software modules including CARTOMERGE™, CARTOSOUND™and the Stockert RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.
• Educate customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training.  Shares best practices to increase value for customers.
• Provides current electrophysiology products’ instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
• This individual will develop relationships with key electrophysiology internal stakeholders in order to use a broad range of tools to drive business and involve Key Accounts with Marketing and other programs.
• This individual will develop relationships with other electrophysiology Marketing and Services groups in order to solve problems and address Key Account complaints by connecting the customer to the proper internal resource.
• This individual will be responsible for market knowledge of competitors, programs, customer trends and ensure the accounts are maintained by following ethical and legal business. practices.
• Drive top line sales results in line with business plan including defining and managing the monthly and annual sales objectives for all of the clinical personnel.
• Meet and exceed sales targets for the assigned Key Account business unit.
• Provide accurate sales forecasts and develops and executes tactical sales plans including quotas and account objectives.
• Partner with Area Director to develop appropriate commercial strategies to maximize business outcomes.
• Coach and manage (directly) the performance of the Clinical Account Specialists.
• Oversees the appropriate use of, and customer interaction, of per diem clinical support.
• Implement company’s commercial, field training and product and services marketing strategies and tactics through the organization under their responsibility.
• Recruit, develop and retain talent in the Key Account business unit (e.g., selection, performance management, succession planning, development planning, retention planning, etc.).
• Responsible for assessment of clinical, technical, and commercial skills of their Key Account team.
• Responsible for developing strong customer relationships within the specific accounts with key clinical and commercial stakeholders.
• Execute organizational development and change.
• Create positive change and create an environment of team engagement and motivation.
• Responsible for communicating business related issues or opportunities to next management level
• Responsible for ensuring subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition
• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures
• Performs other duties assigned as needed

Required Qualifications:

• Bachelor’s degree required
• Minimum of 5 years of professional work experience required.
• Experience as a Field trainer or project leadership required.
• Minimum of 2 years of business experience in the Cardiac Electrophysiology or Cardiovascular
• The ability to travel 65% is required
• Must have a valid driver's license issued in the United States

Preferred Qualifications:

• Advance degree (e.g., MBA) preferred
• Minimum of 3 years of Sales or Marketing experience in the US medical device industry preferred OR 2 years prior Sales Management experience in the healthcare industry preferred or 2 years as an Electrophysiology Clinical Education Manager.
• Minimum of 2 years of business experience in the Cardiac Electrophysiology or Cardiovascular industry preferred.
• Prior management experience preferred.
• Preference for candidates currently living in the Region.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers. Internal employees contact AskGS to be directed to your accommodation resource

Required Skills:

Preferred Skills:

Brand Positioning Strategy, Commercial Awareness, Competitive Landscape Analysis, Compliance Management, Confidentiality, Developing Others, Inclusive Leadership, Interpersonal Influence, Leadership, Market Opportunity Assessment, Project Integration Management, Sales Enablement, Sales Prospecting, Strategic Sales Planning, Strategic Thinking, Sustainable Procurement, Team Management, Vendor Selection