Key Account Manager - Trade

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Office, Machaze, Manica, MOZ
Remote
Mid level
Consumer Web • Retail
The Role
Manage a portfolio of strategic Trade customers, build relationships, identify growth opportunities, create account plans, negotiate agreements, forecast performance, liaise with internal teams, and represent Bunnings in the Trade community.
Summary Generated by Built In

Join us and experience Bunnings from the other side of the counter!

What’s in it for you when you’re part of our team:

  • Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few

  • Free standard OnePass membership

  • Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave

  • 12 weeks paid parental leave, regardless of gender

  • Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

  • We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About the role

If you’re energised by building trusted partnerships and uncovering growth opportunities, this is a role where you can genuinely make a difference. As a Key Account Manager in our Trade team, you’ll work with a portfolio of strategic customers and be part of a collaborative, commercially savvy group that’s focused on long‑term value—for customers and for Bunnings. This is very much a role where a million ways to make an impact comes to life, with variety, responsibility and real influence across the business.

You’ll be supported by a team that backs each other, shares knowledge and is committed to inspiring you to give it a red hot go every day.

What’s involved

In this role, your days will be varied and hands‑on, giving you plenty of opportunity to shape outcomes and grow your craft:

  • Building and nurturing strong relationships with a portfolio of key Trade customers, becoming a trusted partner in their success

  • Identifying growth opportunities within existing accounts while bringing new business into the fold

  • Creating and delivering account plans that balance customer needs with commercial outcomes

  • Partnering closely with internal teams—stores, Trade Centres, operations, merchandising and support functions—to deliver great customer experiences

  • Negotiating commercial agreements that are fair, sustainable and aligned with our values

  • Tracking performance, forecasting results and sharing insights that help the wider team stay ahead of market trends

  • Representing Bunnings within the Trade community and industry networks

  • Playing an active role in team planning, problem‑solving and continuous improvement

About you

You’re someone who enjoys connecting the dots between people, data and opportunity. You bring curiosity, resilience and a practical mindset to challenges, and you genuinely enjoy working in partnership with customers and colleagues.

You’ll be joining a supportive, high‑performing Trade team that values collaboration, open communication and learning from each other. You’re comfortable taking ownership, asking questions and contributing ideas, all while staying focused on safety, integrity and doing the right thing.

What you’ll need

  • Proven experience in account management, sales or a similar customer‑focused commercial role

  • Strong relationship‑building and influencing skills, with the confidence to work with senior stakeholders

  • An analytical approach and the ability to manage multiple priorities at once

  • Experience using CRM systems and everyday business tools like Microsoft Office

  • Knowledge of the building, construction or Trade environment (or a strong appetite to learn)

  • A current driver’s licence and willingness to spend time out with customers

Ready to contribute, learn and grow with a team that values what you bring? Apply now and help us shape what great Trade partnerships look like at Bunnings.

You’ll be part of a workplace where you’ll feel like you belong.

We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.

We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at [email protected].

Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.

At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today.

  

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.

Skills Required

  • Proven experience in account management, sales or a similar customer-focused commercial role
  • Strong relationship-building and influencing skills, confidence to work with senior stakeholders
  • Analytical approach and ability to manage multiple priorities
  • Experience using CRM systems and everyday business tools like Microsoft Office
  • Knowledge of the building, construction or Trade environment (or strong appetite to learn)
  • Current driver's licence and willingness to spend time out with customers
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The Company
HQ: Burnley, Victoria
15,199 Employees
Year Founded: 1886

What We Do

We are the leading retailer of home improvement and outdoor living products in Australia & New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Our ambition is to provide our customers with the widest range of home improvement products in accordance with our lowest prices policy, backed with the best service. Our social media community standards can be found here: https://www.bunnings.com.au/policies/community-standards

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