HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:About Us:
HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together global and local brands in accommodation, transport, activities and payments, serving 300,000 hotels and 60,000 hard‑to‑reach, high‑value clients across 140 source markets. Tech-driven with a customer-first mindset, our commercial teams and talented HBX people are the heart of what makes us unique. At HBX, we believe that tech + data + people set us apart, supported by our “global approach, local touch” philosophy.
Job summary
The TPS Account Manager is responsible for managing and growing relationships with existing Third-Party Suppliers (TPS) across Europe while driving the acquisition of new partners within the assigned territory. The role focuses on maximizing supplier performance, increasing production and revenue contribution, optimizing content in line with retail product needs, and delivering commercial growth through strategic account management, contract negotiation, and pipeline development.
Key Responsibilities
- Manage and develop relationships with assigned TPS partners across Europe to maximize production and commercial performance.
- Drive the acquisition of new TPS partners in line with the global pipeline strategy and regional growth objectives.
- Conduct strategic business reviews with existing and prospective TPS partners, identifying opportunities for content optimization and growth.
- Collaborate with internal Commercial Strategy and relevant stakeholders to execute agreed optimization and growth plans.
- Monitor supplier performance, productivity, and production metrics, taking proactive action to maximize opportunities and address underperformance.
- Increase supplier income and optimize overall margin contribution (OM) through commercial initiatives and partner development.
- Manage the end-to-end contracting process for new TPS partners, including negotiations, contract finalization, renewals, amendments, and compliance with company standards.
- Maintain a healthy sales pipeline and ensure timely activation of new supplier connections.
- Track and report on key business performance indicators, identifying trends and recommending actions to achieve targets.
Required Skills & Experience
- Proven experience in account management, business development, supplier management, or commercial partnerships within the travel or hospitality industry.
- Strong commercial and negotiation skills with experience managing contracts and commercial agreements.
- Demonstrated ability to build and maintain strategic business relationships with external partners.
- Experience managing performance metrics and using data to drive commercial decision-making.
- Strong understanding of content optimization, distribution channels, and supplier performance management.
- Ability to manage multiple stakeholder relationships and coordinate cross-functional initiatives.
- Excellent communication, presentation, and relationship-building skills.
- Results-oriented mindset with a track record of driving revenue growth and achieving commercial targets.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Skills Required
- Experience in account management, business development, supplier management, or commercial partnerships within the travel or hospitality industry
- Strong commercial and negotiation skills, including experience managing contracts and commercial agreements
- Experience building and maintaining strategic business relationships with external partners
- Experience managing performance metrics and using data for commercial decision-making
- Understanding of content optimization, distribution channels, and supplier performance management
- Ability to manage multiple stakeholders and coordinate cross-functional initiatives
- Excellent communication, presentation, and relationship-building skills
- Results-oriented mindset with a track record of driving revenue growth and achieving commercial targets
- Strong organizational skills and ability to manage multiple priorities in a fast-paced environment
Hotelbeds Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hotelbeds and has not been reviewed or approved by Hotelbeds.
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Wellbeing & Lifestyle Benefits — Travel-industry perks such as employee travel discounts and family trip benefits are repeatedly highlighted as meaningful parts of the package. These perks are seen as distinctive add-ons that enhance overall compensation value.
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Flexible Benefits — Hybrid and remote options, including the ability to work from anywhere for a set period each year, are emphasized across company materials. This flexibility is portrayed as broadly available, strengthening work-life arrangements.
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Leave & Time Off Breadth — Paid time off is often described as decent or flexible, and some materials note extras like a day off during the birthday month. Such provisions contribute to a perception of supportive time-away policies.
Hotelbeds Insights
What We Do
Hotelbeds are global leaders in the TravelTech space, connecting and empowering businesses by facilitating bridges in the ever-changing and expanding travel ecosystem. Our cloud-based technology platforms offer fast and simple access to a global network of travel products, from accommodation to ancillaries and payments, while rich data and intelligence helps to generate demand. By operating exclusively in the B2B arena, we are uniquely placed to drive growth for our partners without competing for the end customer. Our teams of 3000+ experts on the ground provide local expertise and support to boost trading even further, even in the most hard-to-reach spaces. Our unique blend of technology, data and passionate people serves as a catalyst for B2B travel players aiming to unlock their full potential.
