Key Account Manager - Pharmacy

Posted 16 Hours Ago
Be an Early Applicant
Hiring Remotely in Wood Glen, New South Wales, AUS
Remote or Hybrid
Mid level
Healthtech • Pharmaceutical
The Role
Own strategic account plans for pharmacy customers to drive sales, distribution, promotions and category performance. Use customer, shopper and competitor insights to identify growth, partner cross-functionally to deliver initiatives, manage demand forecasts via S&OP, and build trusted relationships with buyers and pharmacy partners.
Summary Generated by Built In

iNova is a different kind of health company. We are leading the way to better health by delivering innovative, patient-centric products that improve the lives of people around the world. Our diverse portfolio of iconic, market-leading consumer health brands and prescription medicines are backed by science and distributed in over 75 markets across Asia, Australia, New Zealand, Middle East & Africa and Europe. Experience the iNova difference today.


Are you a commercially minded account manager who can turn customer partnerships into growth? Join iNova’s Consumer Healthcare team and take ownership of key pharmacy customer groups, driving category plans, customer strategy and national commercial performance.


What you’ll be doing

  • Develop and execute strategic account plans for assigned pharmacy customer groups.
  • Drive sales, distribution, promotional activity and category performance against targets.
  • Use customer, shopper, category and competitor insights to identify growth opportunities.
  • Partner with marketing, supply chain, finance and sales to deliver customer initiatives.
  • Own demand forecasts and contribute to accurate volume planning through S&OP processes.
  • Build trusted relationships with buyers, category managers and pharmacy partners.

This role reports to the National Business Manager, and due to the location of the accounts will require interstate travel from time to time.


What you’ll bring

  • Experience with pharmacy customer groups, ideally in consumer healthcare or FMCG.
  • Strong account management, customer planning and negotiation capability.
  • Wholesale management experience.
  • Commercial acumen across finance, promotional investment and performance drivers.
  • Confidence using data, insights and forecasts to shape customer strategy.
  • Strong communication skills and the ability to influence internal and external stakeholders.
  • Hunger and determination to reach the full potential of the accounts.

About iNova

We offer an award-winning culture and industry leading benefits that are real, meaningful and reflect the realities of the modern and diverse lifestyles of our employees including: 

  • Hybrid and flexible working plus 4 days additional leave.
  • Health and wellness initiatives to support employees physical, mental and social health.
  • Modern and central office environment with outcomes-based, agile ways of working.
  • A strong rewards and recognition program.

Diversity and Inclusion

iNova is an Equal Opportunity employer. We are committed to providing an inclusive workplace culture that values diversity and inclusion, where all our employees are recognised for their unique qualities, ideas and perspectives. We want our employees to reach their full potential, and we are always looking for aspirational people who are motivated to join us on our journey.


How to Apply

If you’re ready to bring your commercial energy, customer focus and account management expertise to a role with national impact, we’d love to hear from you. We want you to join us in our pursuit of healthy living!


It is iNova’s policy not to accept speculative resumes from Agencies unless the role has been released directly to the agency. If we require your assistance on any roles, we will contact you at the time.

Skills Required

  • Experience with pharmacy customer groups, ideally in consumer healthcare or FMCG
  • Strong account management, customer planning and negotiation capability
  • Wholesale management experience
  • Commercial acumen across finance, promotional investment and performance drivers
  • Confidence using data, insights and forecasts to shape customer strategy
  • Strong communication skills and ability to influence internal and external stakeholders
  • Hunger and determination to reach the full potential of the accounts
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The Company
HQ: Chatswood
819 Employees
Year Founded: 2006

What We Do

iNova Pharmaceuticals is leading the way to better health by constantly searching for new, practical solutions that improve the everyday health and wellbeing of people around the world. Our portfolio of market-leading consumer health brands and prescription medicines are backed by science and span across the key therapeutic areas of throat, cough, cold & flu, skin care, sun care, pain management, wound care, weight management, natural health supplements among many others. Headquartered in Singapore, today our products are distributed in over 75 markets across Asia, Australia, New Zealand, Middle East & Africa and Europe. At iNova pharmaceuticals, we do things differently. iNova believes that if you can imagine it, you make it happen. Every employee has the opportunity to make a real and immediate impact.  Be part of a passionate team, focused on delivering innovative healthcare solutions that improve the lives of people around the world. Discover why people love working at iNova Pharmaceuticals. We offer an award-winning culture and industry-leading benefits. iNova Pharmaceuticals is an Equal Opportunity employer. We strongly believe that inclusion and diversity is critical to our success and our people reflect the diversity of the global markets we serve.

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